fix problems on BenefitWallet+ [iphone]

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—— Run into issues on BenefitWallet+? Get help pending when official support gets back to you!

BenefitWallet+
Info:
company: Conduent Inc.
: https://mybenefitwallet.com/contact-us.html
: mybenefitwallet.com
Chat with our AI-based BenefitWallet+ Support
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Uploads issue

BenefitWallet+ lacks file upload options from cloud services

Fix: As a workaround, download the necessary files from your cloud service to your device before uploading them to the app. This ensures that you... ⇲

Photo upload feature is problematic

Fix: Ensure that your device's camera permissions are enabled for the app, as this can affect the ability to upload photos. OR Try taking phot... ⇲
 
Support issue

No chat support available

Fix: Utilize the email support option if available, and ensure you provide detailed information about your issue to receive a more accurate respo... ⇲
 
Bugs issue

Claims are denied without explanation

Fix: Review the submission guidelines and ensure that all required documentation is included with your claim. This can help prevent denials due t... ⇲

Background switching causes loss of input

Fix: Try to complete your input in one session without switching apps. If you must switch, save your progress if possible before doing so. OR... ⇲

Provider information is lost

Fix: Keep a separate record of your provider information in a secure document or note-taking app to ensure you have access to it when needed. O... ⇲
 
UI issue

BenefitWallet+ does not show pending submissions

Fix: Keep a personal log of all submissions, including dates and amounts, to track your claims manually until the app is updated to show pending... ⇲

Difficult to edit or delete submitted claims

Fix: Before submitting claims, double-check all entries for accuracy to minimize the need for edits or deletions after submission. OR If you n... ⇲

BenefitWallet+ does not allow pasting TIN

Fix: Manually type in your TIN to ensure it is entered correctly, as pasting may not be supported due to app restrictions. OR If you frequentl... ⇲

User interface is not intuitive

Fix: Take time to explore the app and familiarize yourself with its layout and features. Look for any tutorial or help sections within the app.... ⇲
 
Login issue

BenefitWallet+ requires re-login when switching apps

Fix: Check your device settings to ensure that the app is allowed to run in the background, which may help maintain your session. OR Consider... ⇲

Multiple accounts cause login confusion

Fix: Use a password manager to keep track of your login credentials for each account, which can help prevent confusion. OR Consider consolidat... ⇲

BenefitWallet+ frequently logs out users

Fix: Check your device settings to ensure that the app is not set to clear data or cache frequently, which can cause logouts. OR If the app ha... ⇲
 
Payments issue

Automatic contributions fail

Fix: Verify that your payment information is up to date and that there are no issues with your bank account or payment method. OR Set a remind... ⇲
 
Compatibility issue

BenefitWallet+ version issues prevent usage

Fix: Ensure that your device's operating system is up to date, as compatibility issues can arise with older versions. OR If the app is not fun... ⇲

Inconsistent functionality across devices

Fix: Ensure that you are using the latest version of the app on all devices, as updates may resolve functionality issues. OR If you encounter... ⇲
 
Slow issue

Claims processing is extremely slow

Fix: Keep track of your claims and follow up periodically to check on their status, which may help expedite the process. OR Consider submittin... ⇲
 
Messages issue

Error messages are unclear

Fix: Take a screenshot of the error message and note the steps you took before encountering it. This can help you troubleshoot or seek help more... ⇲
 
Notifications issue

BenefitWallet+ does not notify users of transaction status

Fix: Regularly check the app for updates or notifications regarding your transactions, as this may be a temporary issue. OR Consider setting r... ⇲
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 what users are saying
Good experience
88.4%

Bad experience
9.2%

Neutral
2.5%

~ from our NLP analysis of 8,972 combined software ratings.

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 Private Data BenefitWallet+ collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.