fix problems on Downriver Credit Union [iphone]

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—— Run into issues on Downriver Credit Union? Get help pending when official support gets back to you!

Downriver Credit Union
Info:
company: Downriver Community FCU
: https://www.downrivercu.com/contact-us
: www.downrivercu.com
Chat with our AI-based Downriver Credit Union Support
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Payments issue

Frustrating check deposit process

Fix: Ensure that you are following the correct steps for check deposit: take clear photos of both the front and back of the check, ensure the che... ⇲
 
Security issue

Facial recognition not working

Fix: Check your device settings to ensure that facial recognition is enabled for the Downriver Credit Union app. Go to Settings > Face ID & Passc... ⇲
 
Bugs issue

Downriver Credit Union erases data

Fix: Regularly back up your app data by taking screenshots of important information or using a note-taking app to store critical details. This wa... ⇲
 
Network issue

Connectivity issues

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. Restart your route... ⇲
 
Performance issue

Unstable performance

Fix: Close other apps running in the background to free up memory and improve performance. Double-click the home button (or swipe up from the bot... ⇲
 
UI issue

Inability to view transaction details

Fix: Check if there are any filters applied in the transaction history section of the app. Reset any filters to view all transactions. OR Log... ⇲
 
Updates issue

Downriver Credit Union stopped working after update

Fix: Force close the app by swiping it away in the app switcher, then reopen it. This can resolve temporary glitches after an update. OR If th... ⇲
 
Notifications issue

No instant debit card alerts

Fix: Check the app settings to ensure that notifications for debit card transactions are enabled. Go to Settings > Notifications and find the Dow... ⇲
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 what users are saying
Good experience
94.6%

Bad experience
3.2%

Neutral
2.2%

~ from our NLP analysis of 627 combined software ratings.

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 Private Data Downriver Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics