fix problems on Brubank [iphone]

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—— Run into issues on Brubank? Get help pending when official support gets back to you!

Brubank - Banco Digital
Info:
company: Bruinvest S.A.
: https://brubank.com/terms
: www.brubank.com
Chat with our AI-based Brubank Support
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Account issue

Account blocked without clear reason

Fix: 1. Check your email and app notifications for any messages from Brubank regarding the account block. 2. Review your recent transactions to e... ⇲

Issues with international transfers

Fix: 1. Verify that the recipient's account details are correct and that the receiving bank supports international transfers. 2. Check if there a... ⇲

Account remains frozen despite resolving issues

Fix: 1. Double-check that all issues have been fully resolved and that you have followed any required steps to unfreeze your account. 2. Try logg... ⇲
 
Support issue

Delayed response from customer support

Fix: 1. Check the app for any FAQs or help sections that may address your issue. 2. Use the in-app chat feature if available, as it may provide q... ⇲
 
Registration issue

Verification email not received

Fix: 1. Check your spam or junk email folder to ensure the verification email did not end up there. 2. Ensure that you entered the correct email... ⇲
 
Payments issue

Transaction errors not resolved

Fix: 1. Review the transaction details to ensure all information is correct. 2. Check your account balance to confirm that you have sufficient fu... ⇲

Promotions not applied at merchants

Fix: 1. Ensure that you are following the terms and conditions of the promotion, including any required codes or minimum purchase amounts. 2. Che... ⇲
 
Slow issue

Slow processing for recharge transactions

Fix: 1. Check your internet connection to ensure it is stable. A weak connection can slow down transaction processing. 2. Try recharging during o... ⇲
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 Private Data Brubank collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics