fix problems on ColorPlanet [iphone]

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—— Run into issues on ColorPlanet? Get help pending when official support gets back to you!

ColorPlanet® Paint by Number
Info:
company: Games Vessel Pte. Ltd.
: http://www.gamesvessel.com
: www.gamesvessel.com
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Ads issue

Hints require watching ads

Fix: Instead of relying on hints, practice memorizing color placements for sections you find difficult. This can improve your skills and reduce t... ⇲

Ads cannot be muted

Fix: Check your device's overall sound settings and mute the device while using the app. This will silence all sounds, including ads. OR Use h... ⇲

Long ads before and after pictures

Fix: Use the app during times when you can afford to wait for ads, such as while multitasking or during breaks, to make the experience less frust... ⇲

No way to exit premium ad

Fix: Try tapping the screen or looking for a small 'X' or 'Skip' button that may appear after a few seconds, as some ads have these options. OR... ⇲
 
UI issue

Small color numbers hard to find

Fix: Zoom in on the picture to make the color numbers larger and easier to see. Most coloring apps allow you to pinch to zoom in on the image.... ⇲

Watermark takes up too much space

Fix: If the app allows, adjust the settings to minimize the watermark size or position. Some apps have options for watermark customization. OR... ⇲

Pop-up hint button obstructs coloring

Fix: Look for an option in the settings to disable or minimize the hint button. Some apps allow customization of the interface. OR Try to adju... ⇲

Difficult to see last few items to color

Fix: Zoom in on the picture to get a better view of the remaining items. This can help you identify what needs to be colored more easily. OR U... ⇲
 
Content issue

Recycled pictures

Fix: Explore other coloring apps that offer a wider variety of images if you find the selection limited. Many apps have unique libraries that may... ⇲

Limited new pictures daily

Fix: Engage with the app community or forums to find out if there are any tips for accessing more pictures or if there are special events that of... ⇲

Lack of diverse picture options

Fix: Explore other coloring apps that may offer a broader range of themes and styles, such as mandalas, landscapes, or abstract art. OR Partic... ⇲
 
Screen issue

Blurry lines when moving screen

Fix: Try adjusting the graphics settings within the app if available. Lowering the quality may help with clarity when moving the screen. OR En... ⇲
 
Crashes issue

ColorPlanet crashes on startup

Fix: Clear the app's cache by going to your device's settings, finding the app, and selecting 'Clear Cache'. This can resolve startup issues. O... ⇲
 
Account issue

Inconsistent premium access

Fix: Log out of your account and log back in to refresh your premium access. Sometimes, this can resolve access issues. OR Check your subscrip... ⇲
 
Syncing issue

No sync between devices

Fix: Ensure you are logged into the same account on both devices. This is often necessary for syncing progress and content. OR Manually back u... ⇲
 
Battery issue

ColorPlanet drains battery quickly

Fix: Reduce the screen brightness while using the app, as high brightness can significantly drain battery life. OR Close other background appl... ⇲
 
Freezing issue

ColorPlanet freezes or requires reinstalling

Fix: Regularly clear the app's cache and data to prevent freezing issues. This can be done through your device's settings. OR Ensure your devi... ⇲
 
Payments issue

Premium version is expensive

Fix: Look for promotional offers or discounts that may be available for the premium version, especially during holidays or special events. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.4%

Neutral
5.1%

Bad experience
2.5%

~ from our NLP analysis of 101,699 combined software ratings.

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 Private Data ColorPlanet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Color Planet Premium: $7.99 Unlimited Hints & No Ads