—— Run into issues on TaxCaster? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering the correct type of dividend income. Check if the app allows you to specify qualified vs. non-qualified dividen... ⇲
Fix: If you are eligible for ACA healthcare discounts, manually calculate the discount based on your income and the guidelines provided by the AC... ⇲
Fix: Check your iPhone settings to ensure that Dark Mode is enabled correctly. Go to Settings > Display & Brightness and toggle between Light and... ⇲
Fix: Try using the date picker feature (if available) instead of typing in your birthdate. This can often be quicker and reduce errors. OR If... ⇲
Fix: If you need to enter data for a previous tax year, check if the app has a feature to switch tax years in the settings or main menu. If not,... ⇲
Fix: After completing your entries, look for a summary or report feature in the app that might provide a breakdown of your tax components. If thi... ⇲
Fix: Check if the app allows for the entry of tuition and fees under a different category, such as 'Education Expenses' or 'Deductions'. OR If... ⇲
Fix: Double-check all entries in the app against your other tax software to ensure consistency. Look for any missed deductions or credits that ma... ⇲
Fix: Review the dividend entries to ensure they are categorized correctly. If the app does not allow for specific classifications, consider using... ⇲
Fix: Verify your eligibility for the additional child credit based on IRS guidelines. Ensure that all required information is entered correctly i... ⇲
Fix: Check your eligibility for the Earned Income Tax Credit (EITC) based on your income and family size. Ensure that all relevant information is... ⇲
Fix: Regularly check for app updates in the App Store to ensure you are using the latest version with the most current tax rules. Go to the App S... ⇲
Fix: Regularly check for updates in the App Store to ensure you have the latest version of the app. Go to Settings > App Store > App Updates to e... ⇲
Fix: Take screenshots of your inputs and results as a workaround to save your information. You can then store these images in a dedicated folder... ⇲