fix problems on V-Thru [iphone]

—— Run into issues on V-Thru? Get help pending when official support gets back to you!

V-Thru

Info:

company: V-Thru Technologies

: http://v-thru.com

: v-thru.com

Chat with our AI-based V-Thru Support

🛠️ Common V-Thru Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Payment gateway issues

Fix: Check your internet connection to ensure it is stable. If the connection is weak, try switching to a different Wi-Fi network or using mobile... ⇲

Order confirmation delays

Fix: Ensure that your email address is correctly entered in your account settings. Go to the app settings, check your profile, and update your em... ⇲

Freezing issue

V-Thru freezing during payment

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping up on the V-Thru app. Res... ⇲

Bugs issue

Incorrect arrival status

Fix: Refresh the app by pulling down on the order status page to update the information. This can help sync the latest status from the server.... ⇲

Inconsistent order delivery times

Fix: Check the estimated delivery times provided at the time of order. If they seem off, consider placing orders during peak hours when delivery... ⇲

Support issue

Poor customer support

Fix: Utilize the in-app help or FAQ section if available. This can provide immediate answers to common questions without needing to contact suppo... ⇲

UI issue

New layout dissatisfaction

Fix: Explore the app settings to see if there are options to customize the layout or revert to a previous version if available. Some apps allow u... ⇲

Payments issue

Service fee for self pick-up

Fix: Review the app's terms and conditions regarding service fees. Sometimes, fees are applied for operational costs, and understanding this can... ⇲

Visa and MasterCard payment failures

Fix: Verify that your card details are entered correctly in the app. Go to your payment settings and check for any typos or expired card informat... ⇲

Updates issue

Untrustworthy update practices

Fix: Regularly check the App Store for updates and read the update notes to understand what changes are being made. This can help you stay inform... ⇲

Battery issue

V-Thru remains active unnecessarily

Fix: Manually close the app when not in use by double-tapping the home button (or swiping up from the bottom) and swiping up on the V-Thru app to... ⇲

Notifications issue

Notifications unrelated to app

Fix: Go to your iPhone settings, select 'Notifications', find V-Thru, and adjust the notification settings to limit or turn off notifications tha... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.7%

Bad experience

1.4%

Neutral

0.9%

~ from our NLP analysis of 8,438 combined software ratings.

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Private Data V-Thru collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
- Diagnostics