—— Run into issues on PJ Masks? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are collecting enough in-game currency and resources required for leveling up. Check the requirements for leveling up in the... ⇲
Fix: To secure your profile, consider using a device-level security feature such as Face ID or Touch ID if your device supports it. This will add... ⇲
Fix: Check your internet connection to ensure it is stable. A poor connection can prevent the shop from loading. Try switching between Wi-Fi and... ⇲
Fix: Take some time to explore the game’s tutorial or help section, which may provide guidance on how to access different features. Familiarizing... ⇲
Fix: Focus on completing in-game challenges and missions that may reward you with characters or packs. This can help you unlock content without s... ⇲
Fix: Check the game’s FAQ or help section to confirm if stars can be used for purchases. If they cannot, focus on earning the in-game currency th... ⇲
Fix: Check for any updates to the game that may introduce new characters. Ensure your app is updated to the latest version by visiting the App St... ⇲
Fix: Review the specific requirements for unlocking each character. Some may require a certain number of stars or completion of specific tasks. F... ⇲
Fix: Stay engaged with the game by checking for updates regularly. Developers often release new content, and being active can help you stay infor... ⇲