—— Run into issues on Musei Italiani? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your payment method is valid and has sufficient funds. Ensure that your card is not expired and that you are entering the correct d... ⇲
Fix: Ensure that Apple Pay is set up correctly on your device. Go to Settings > Wallet & Apple Pay and check that your cards are added and verifi... ⇲
Fix: If you are not using an Italian bank, consider opening an account with an Italian bank that offers online banking services. This will allow... ⇲
Fix: If PayPal is not an option, consider using a virtual card service that allows you to create a temporary card linked to your PayPal account.... ⇲
Fix: Try clearing the app's cache or data. Go to your iPhone settings, find the Musei Italiani app, and select 'Clear Cache' if available. If not... ⇲
Fix: Review the ticket purchasing process step-by-step to ensure you are not missing any required fields or confirmations. Sometimes, a small ove... ⇲
Fix: Check your spam or junk email folder to see if the verification email was filtered there. If you find it, mark it as 'not spam' to ensure fu... ⇲
Fix: Ensure that you are entering the correct email address associated with your account. Double-check for typos or errors in the email input fie... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Musei Italiani, and check for updates. An update may... ⇲