—— Run into issues on G Car? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the photo of your Korean driver's license is clear and well-lit. Use a plain background and avoid glare on the license. If the a... ⇲
Fix: Double-check that you are entering all required fields correctly, including any specific formatting (e.g., dashes or spaces). If the app pro... ⇲
Fix: Ensure that the camera lens is clean and unobstructed. Hold the driver's license flat and steady in a well-lit area to improve scanning accu... ⇲
Fix: Check your internet connection to ensure it is stable. If you are on mobile data, try switching to Wi-Fi or vice versa to see if that resolv... ⇲
Fix: Try logging in without the L.Point integration first. If successful, check the app settings to see if you can re-enable the integration afte... ⇲
Fix: Immediately document any issues with the vehicle, including photos and descriptions. This can help in resolving disputes later. If possible,... ⇲
Fix: Ensure that you have a stable internet connection and that all required fields in the reservation form are filled out correctly. Double-chec... ⇲
Fix: Check the app's official social media or website for any announcements regarding server maintenance or outages. If there are no announcement... ⇲
Fix: Follow the password recovery steps carefully, ensuring that you are entering the correct email address associated with your account. Check y... ⇲
Fix: Restart your device to clear any temporary issues that may have arisen after the update. Then, try launching the app again. OR If the app... ⇲
Fix: Restart your device to clear any temporary issues. After restarting, try launching the app again. OR If the app still fails to launch, un... ⇲
Fix: Check for any app updates in the App Store that may add support for newer iOS features. Keeping the app updated can improve compatibility.... ⇲