fix problems on Solitaire [iphone]

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—— Run into issues on Solitaire? Get help pending when official support gets back to you!

Solitaire: Adventure Journey
Info:
company: Huuuge Global Ltd.
: http://huuugegames.com
: huuugegames.com
Chat with our AI-based Solitaire Support
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Freezing issue

Game freezes at higher levels

Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage and delete any unnecessary apps or fil... ⇲
 
Backup issue

No progress saving feature

Fix: Check if you are logged into your game account (if applicable). Sometimes, progress is saved through an account system. If you are not logge... ⇲
 
Bugs issue

Bugs prevent accepting rewards

Fix: Try restarting the game. Close the app completely and reopen it to see if the rewards become available. This can often resolve minor bugs.... ⇲

Points can disappear unexpectedly

Fix: Keep track of your points and take screenshots after significant achievements. This can help you monitor any discrepancies and provide evide... ⇲
 
Audio issue

No sound despite volume being maxed

Fix: Check the in-game settings to ensure that sound effects and music are enabled. Sometimes, these settings can be turned off accidentally. O... ⇲
 
Crashes issue

Game crashes on loading

Fix: Clear the app cache by deleting and reinstalling the game. This can help remove any corrupted data that may be causing the crashes. OR En... ⇲
 
Network issue

Issues with Facebook connectivity

Fix: Log out of Facebook from the game and then log back in. This can refresh the connection and resolve any issues. OR Check your Facebook ap... ⇲
 
Gameplay issue

Difficult for beginners

Fix: Look for beginner guides or tutorials online that can provide tips and strategies for new players. This can help you understand the game mec... ⇲

Predictable patterns lead to forced purchases

Fix: Try to play levels without relying on power-ups to develop your skills. This can help you learn the game mechanics better and reduce the nee... ⇲

Limited rewards for progress

Fix: Engage in community events or challenges that may offer better rewards. These can sometimes provide more substantial incentives for progress... ⇲
 
Video issue

Bonus videos freeze and do not finish

Fix: Try restarting the game if a video freezes. This can often resolve playback issues. OR Check your internet connection. A weak or unstable... ⇲
 
Payments issue

High cost to play levels

Fix: Focus on earning coins through gameplay rather than purchasing them. Participate in events and complete daily challenges to accumulate curre... ⇲
 
Glitches issue

Game skips levels

Fix: Check your game settings to ensure that there are no options enabled that might skip levels. Sometimes, settings can be adjusted inadvertent... ⇲
 
Support issue

Slow response from support

Fix: Check the game's FAQ or help section for common issues and solutions. This can often provide immediate answers without needing to wait for s... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.4%

Neutral
4.5%

Bad experience
3.1%

~ from our NLP analysis of 6,835 combined software ratings.

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 Private Data Solitaire collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Don't Give Up 4: $3.99 Don't Give Up 4
  2. Starterpack: $0.99 Starterpack
  3. Coin Pack XS: $1.99 Coin Pack XS
  4. Retry + HELP 1: $3.99 Retry + HELP 1
  5. Lives Refill!: $1.99 Lives Refill.
  6. Boost Offer: $3.99 Boost Offer
  7. Best Pack: $6.99 Best Pack 1
  8. Loupes Pack 50: $3.99 50 Loupes.
  9. Rewind Coin Rescue: $0.99 rewind coin rescue
  10. Coin Pack S: $5.99 Coin Pack S