—— Run into issues on Sapphire? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲
Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and scroll to see if Sapphire has an available update. Updating can fix bu... ⇲
Fix: 1. Download content in advance: If the app allows, download videos or content while connected to Wi-Fi so you can access them offline later.... ⇲
Fix: 1. Utilize in-app help: Check if Sapphire has a help or FAQ section within the app that can provide answers to common issues. OR 2. Searc... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > Sapphire and ensure that notifications are enabled and set to your preferen... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or gui... ⇲
Fix: 1. Explore settings: Check the app settings for any available customization options, even if they are limited. Sometimes, options are hidden... ⇲
Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for Sapphire to save battery life. OR... ⇲
Fix: 1. Check for updates: Ensure your iPhone is running the latest iOS version, as updates can improve compatibility with apps. OR 2. Use an... ⇲