fix problems on Element Note [iphone]

—— Run into issues on Element Note? Get help pending when official support gets back to you!

Element Note

Info:

company: Soysauce Lab

: http://elementnote.app

Chat with our AI-based Element Note Support

🛠️ Common Element Note Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Element Note freezes frequently

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Element Note... ⇲

Hyperlinking feature works inconsistently

Fix: 1. Ensure that you are using the hyperlinking feature correctly by following the app's guidelines for creating links. 2. Try creating hyperl... ⇲

UI issue

Handwritten notes appear pixelated

Fix: 1. Check the settings for handwriting resolution in the app. If available, increase the resolution or quality settings for handwritten notes... ⇲

Bugs issue

Eraser tool does not register 100%

Fix: 1. Make sure you are using the eraser tool correctly. Check if you need to adjust the size or sensitivity settings of the eraser. 2. Clean t... ⇲

Documents can disappear

Fix: 1. Regularly save your notes and documents to avoid loss. Check if there is an auto-save feature and ensure it is enabled. 2. Look in the ap... ⇲

Shape recognition is poor

Fix: 1. Ensure that you are drawing shapes slowly and deliberately, as this can improve recognition accuracy. 2. Check if there are any settings... ⇲

Slow issue

Delay in writing when zooming/panning

Fix: 1. Reduce the zoom level when writing to minimize lag. Writing at a normal zoom level can improve responsiveness. 2. Close any other apps ru... ⇲

Crashes issue

Crashes when handling extensive notes

Fix: 1. Break down extensive notes into smaller sections or separate notes to reduce the load on the app. 2. Regularly save your work to prevent... ⇲

Freezing issue

Floating keyboard causes app to freeze

Fix: 1. Disable the floating keyboard feature in the iPhone settings. Go to Settings > General > Keyboard and turn off the floating keyboard opti... ⇲

Search issue

Search function for handwritten notes does not work

Fix: 1. Ensure that your handwritten notes are clear and legible, as the search function may struggle with poor handwriting. 2. Check if there ar... ⇲

Customization issue

Lack of cropping feature for imported images

Fix: 1. Use a third-party image editing app to crop images before importing them into Element Note. 2. Check if there are any updates or plugins... ⇲

Inability to bookmark or favorite pages

Fix: 1. Use a numbering system or tags in your notes to mark important pages or sections for easy reference. 2. Create a separate note that lists... ⇲

Limited font options for text

Fix: 1. Explore the app's settings to see if there are any hidden font options or styles that can be unlocked. 2. Use text formatting options (li... ⇲

No seasonal or themed sticker packs

Fix: 1. Create your own stickers using images or drawings and save them for future use. 2. Check if there are any community forums or user groups... ⇲

Audio issue

No audio note-taking feature

Fix: 1. Use a separate audio recording app to record audio notes and then link or reference them in your Element Note documents. 2. Check if ther... ⇲

Uploads issue

No ability to upload files from Microsoft apps

Fix: 1. Save files from Microsoft apps to your device and then import them into Element Note manually. 2. Use cloud storage services (like OneDri... ⇲