fix problems on PONS Translate [iphone]

—— Run into issues on PONS Translate? Get help pending when official support gets back to you!

PONS Translate

Info:

company: PONS Langenscheidt GmbH

: http://www.pons.com

: pons.com

Chat with our AI-based PONS Translate Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Ads cannot be exited from

Fix: Try closing the app completely and reopening it. This can sometimes reset the ad display and allow you to exit the ad. To close the app, dou... »»

Font size is tiny

Fix: Go to your iPhone's Settings > Display & Brightness > Text Size. Adjust the slider to increase the text size. This may help increase the fon... »»

Settings issue

App does not respect phone text size settings

Fix: Check if the app has its own settings for text size. Open the app, navigate to the settings menu, and look for any options related to text s... »»

Privacy issue

No privacy options

Fix: Review the app's privacy policy, which can usually be found in the settings or about section of the app. This will give you an understanding... »»

Audio issue

Audio stopped working

Fix: Check your device's volume settings. Make sure the volume is turned up and that the mute switch on the side of your iPhone is not activated.... »»

Freezing issue

App freezes on search screen

Fix: Force close the app and reopen it. To do this, double-tap the home button (or swipe up from the bottom of the screen) and swipe the app off... »»

Downloads issue

Frequent prompts to download offline version

Fix: If you do not need the offline version, look for an option in the app settings to disable notifications or prompts for the offline version.... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.0%

Bad experience

3.3%

Neutral

1.8%

~ from our NLP analysis of 855 combined software ratings.

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Private Data PONS Translate collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

This app without ads for 1 year: $2.99 Here you can purchase your yearly subscription to the ad-free version of this app. This subscription will NOT be automatically extended.
1 month English-German: $2.99 Dictionary English-German for 1 month
1 year English-German: $18.49 Dictionary English-German for 1 year
Premium version for 1 year: $29.99 Enjoy this app in its premium version
1 month English-Spanish: $2.49 English-Spanish Dictionary for 1 month
3 months English-German: $7.49 English-German dictionary for 3 months
No ads for 1 year: $8.99 Enjoy this app without adverts
1 month English-French: $2.49 English-French Dictionary for 1 month
1 month Spanish-German: $2.99 Spanish-German Dictionary for 1 Month
3 months Spanish-German: $7.49 Spanish-German Dictionary for 3 months