fix problems on ER Companion [iphone]

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—— Run into issues on ER Companion? Get help pending when official support gets back to you!

ER Companion
Info:
company: Sebastian Kruse
: https://software-notion.de/contact
: software-notion.de
Chat with our AI-based ER Companion Support
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Bugs issue

Map location inaccuracies

Fix: Try recalibrating your device's GPS settings. Go to Settings > Privacy > Location Services, and ensure that location services are enabled fo... ⇲

Importing saves manually breaks the app

Fix: Before importing saves, ensure that you are following the correct format and procedure as outlined in the app's documentation. Double-check... ⇲

Lower level/underground map not rendering

Fix: Try clearing the app's cache or data if the option is available in the settings. This can help resolve rendering issues by refreshing the ap... ⇲

Missing items on the map

Fix: Check for updates to the app, as missing items may be addressed in newer versions. Go to the App Store and see if an update is available.... ⇲

Lack of detailed descriptions for items on the map

Fix: Check for updates to the app, as developers may add more detailed descriptions in future releases. Regularly updating the app can help you a... ⇲
 
UI issue

Tapping/selecting items can be unreliable

Fix: Check if your device's screen is clean and free from any obstructions. Sometimes, dirt or screen protectors can interfere with touch sensiti... ⇲

Clunky note-taking functionality

Fix: Explore the note-taking feature thoroughly to familiarize yourself with its capabilities. Sometimes, adjusting settings or layouts can impro... ⇲
 
Payments issue

Locked features behind paywall

Fix: Review the features that are locked and determine if they are essential for your use of the app. If not, focus on utilizing the free feature... ⇲

In-app purchases are not easily navigable

Fix: Take time to explore the in-app purchase section thoroughly. Look for categories or filters that may help you find what you need more easily... ⇲

Subscription model is not appealing

Fix: Evaluate your usage of the app and determine if the subscription is necessary for your needs. If not, consider using the free features avail... ⇲
 
Syncing issue

Checklist progress is frequently lost

Fix: Ensure that you are saving your progress regularly. Look for a save or sync option within the checklist feature and use it frequently to avo... ⇲
 
Customization issue

No option to filter by DLC or base game

Fix: Check the app settings to see if there are any filtering options available that you may have overlooked. Sometimes, these settings can be hi... ⇲

No way to check off collected weapons and armor

Fix: Use a separate notes app to manually track your collected weapons and armor. Create a checklist that you can update as you collect items in... ⇲
 
Ads issue

Ads can be intrusive

Fix: Check if there is an option in the app settings to reduce the frequency of ads or to opt for a less intrusive ad experience. OR If ads ar... ⇲

No option to remove ads

Fix: Look for a premium version of the app that may offer an ad-free experience. Sometimes, developers provide an option to pay for an ad-free ex... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.2%

Bad experience
3.1%

Neutral
2.7%

~ from our NLP analysis of 2,868 combined software ratings.

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 Private Data ER Companion collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Unlock all our apps: $2.49 Fully unlock all of our apps.
  2. Unlock all: $3.99 Unlocks all and removes the ads.
  3. Unlock all our apps: $5.99 Fully unlock all of our apps.
  4. Unlock all our apps: $17.99 Fully unlock all of our apps.
  5. Unlock all our apps: $9.99 Fully unlock all of our apps.
  6. Unlock all content: $1.99 Unlocks everything except the Ads removal.
  7. Remove Ads: $2.99 Removes all ads within the app.
  8. Gear: $0.99 Unlocks all pages regarding gear.
  9. Unlock Guides: $0.99 Unlock additional guides.
  10. Items & Recipies: $0.99 Unlocks items and recipies.