fix problems on WTSO [iphone]

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—— Run into issues on WTSO? Get help pending when official support gets back to you!

WTSO
Info:
company: Ashburn Corporation
: https://www.wtso.com/contact
: www.wtso.com
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Freezing issue

WTSO hangs or freezes

Fix: Force close the app and restart it. On an iPhone, swipe up from the bottom of the screen (or double-click the home button on older models) t... ⇲
 
Notifications issue

Notifications cannot be disabled

Fix: Go to your iPhone settings, scroll down to find WTSO, and tap on it. From there, you can adjust notification settings, including turning the... ⇲

Daily reminders are not effective

Fix: Check the app settings to ensure that daily reminders are enabled. Sometimes, reminders can be turned off accidentally. OR Set a separate... ⇲
 
UI issue

Website navigation is cumbersome

Fix: Try using the search bar on the website to quickly find specific wines or sections instead of navigating through menus. This can save time a... ⇲

User interface is not visually appealing

Fix: Explore the app settings to see if there are any themes or display options that can enhance the visual experience. Some apps allow customiza... ⇲
 
Bugs issue

Market prices appear inflated

Fix: Research prices on other wine retail websites to compare. This can help you determine if the prices are indeed inflated or if they are compe... ⇲
 
Support issue

Shipping issues reported

Fix: Check the shipping policy on the WTSO website to understand the expected delivery times and any potential delays. This can help set realisti... ⇲

Customer service response times vary

Fix: Check the app or website for a FAQ section that may address common issues, which can save you time waiting for a response. OR If you need... ⇲
 
Search issue

Search function for wines is absent

Fix: Use the filter options available on the app or website to narrow down your search by categories such as type, price, or region. This can hel... ⇲
 
Customization issue

No food pairing suggestions

Fix: Look for wine and food pairing guides online or in wine-related books. Many resources provide excellent pairing suggestions that can complem... ⇲

Limited selection of wines

Fix: Regularly check the app for new arrivals or seasonal selections, as inventory can change frequently. This may help you find new wines to try... ⇲
 
Account issue

Password recall feature does not work

Fix: Ensure that you are entering the correct email address associated with your account. If you have multiple email addresses, try each one to s... ⇲
 
Payments issue

Requires multiple purchases for free shipping

Fix: Plan your purchases to combine items that you want to buy into a single order to meet the free shipping threshold. This can save you on ship... ⇲
 
Login issue

WTSO does not retain login information

Fix: Ensure that you have the 'Remember Me' option selected when logging in. This can help the app retain your login information for future sessi... ⇲
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 what users are saying
Good experience
47.6%

Bad experience
41.5%

Neutral
11.0%

~ from our NLP analysis of 82 combined software ratings.

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 Private Data WTSO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data