fix problems on Careem Captain [iphone]

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—— Run into issues on Careem Captain? Get help pending when official support gets back to you!

Careem Captain
Info:
company: Careem
: http://www.careem.com
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Settings issue

Difficulty in canceling trips

Fix: 1. To cancel a trip, go to the trip details screen and look for the 'Cancel' button. 2. If the button is unresponsive, try restarting the ap... ⇲
 
Customization issue

Inability to change city in app

Fix: 1. Go to the app settings and look for the 'Location' or 'City' option. 2. If you cannot find it, try logging out of the app and logging bac... ⇲
 
Bugs issue

Bug causing missed bookings

Fix: 1. Ensure your app is updated to the latest version to fix any known bugs. 2. Check your internet connection to ensure it is stable when acc... ⇲
 
Messages issue

Password reset SMS not received

Fix: 1. Check that you are entering the correct phone number associated with your account. 2. Ensure your phone has a good signal and is not in a... ⇲
 
UI issue

Rating customer issue with ride offers

Fix: 1. After completing a ride, ensure you are following the prompts to rate the customer. 2. If the rating option is not appearing, try restart... ⇲
 
Payments issue

High commission rate for captains

Fix: 1. Review your earnings and expenses to understand how the commission affects your overall income. 2. Consider adjusting your service area o... ⇲
 
Compatibility issue

Not working on iOS devices in certain regions

Fix: 1. Check if the app is supported in your region by visiting the App Store and searching for Careem Captain. 2. Ensure your iOS is updated to... ⇲

Limited functionality in big cities

Fix: 1. Familiarize yourself with the app's features and settings to maximize its use in your area. 2. Stay updated on any new features or improv... ⇲

Careem Captain not usable on iPhone in Pakistan

Fix: 1. Ensure that your iPhone is updated to the latest iOS version. 2. Check if the app is available in the App Store for your region and reins... ⇲
 
Network issue

Inconsistent location accuracy

Fix: 1. Ensure that location services are enabled for the app (Settings > Privacy > Location Services). 2. Calibrate your device's compass by mov... ⇲
 
Support issue

Support response issues

Fix: 1. Use the in-app support feature to submit your queries, ensuring you provide detailed information for quicker responses. 2. Check the FAQ... ⇲

Poor customer service experience

Fix: 1. When contacting support, provide clear and detailed information about your issue to facilitate a quicker resolution. 2. Use the in-app su... ⇲
 
Downloads issue

Careem Captain not available in specific cities

Fix: 1. Check the official Careem website or app for updates on service availability in your city. 2. If the app is not available, consider using... ⇲
 
Crashes issue

Frequent crashes after updates

Fix: 1. After an update, restart your device to ensure all changes are applied correctly. 2. Check for any additional updates in the App Store th... ⇲
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 what users are saying
Good experience
68.5%

Bad experience
27.0%

Neutral
4.6%

~ from our NLP analysis of 2,838 combined software ratings.

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 Private Data Careem Captain collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics