fix problems on OneR [iphone]

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—— Run into issues on OneR? Get help pending when official support gets back to you!

OneR: Live Voice Chat
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company: PAGO TECHNOLOGY PTE. LTD.
: https://front.pago.tv/mbapp/H5/PrivacyAgreement
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Privacy issue

Inappropriate content from users

Fix: 1. Use the reporting feature within the app to report inappropriate content or users. 2. Adjust your privacy settings to limit who can conta... ⇲
 
Customization issue

Limited gender options

Fix: 1. Provide feedback through the app's feedback feature to express the need for more gender options. 2. Use the existing options to create a... ⇲

Limited emoji diversity

Fix: 1. Use the standard emoji keyboard on your iPhone by going to Settings > General > Keyboard > Keyboards and adding the Emoji keyboard. 2. Pr... ⇲

No option for custom stickers in chats

Fix: 1. Use existing sticker packs available in the app. 2. Provide feedback through the app's feedback feature to express the need for custom st... ⇲
 
Glitches issue

Glitches in game physics

Fix: 1. Restart the app to see if the glitches resolve themselves. 2. Check for updates for the OneR app in the App Store and install any availab... ⇲
 
Notifications issue

Notifications not matching actual messages

Fix: 1. Check your notification settings in the app by going to Settings > Notifications and ensuring they are set correctly. 2. Restart your iPh... ⇲
 
Gameplay issue

Users matched with inactive players

Fix: 1. Refresh your match list by logging out and logging back in. 2. Report inactive players through the app's reporting feature. OR 1. Enga... ⇲

No single player practice mode

Fix: 1. Use existing multiplayer modes to practice with friends or less competitive players. 2. Consider creating a private room with friends to... ⇲
 
Syncing issue

Inconsistent content between platforms

Fix: 1. Ensure you are using the latest version of the app on all devices. 2. Check for updates in the App Store and install them. OR 1. Engag... ⇲
 
Login issue

Frequent logouts

Fix: 1. Ensure your app is updated to the latest version. 2. Check your internet connection to ensure it is stable. OR 1. Clear the app's cach... ⇲
 
Account issue

Difficulty in adding friends

Fix: 1. Ensure you are using the correct username or ID of the person you want to add. 2. Check your privacy settings to ensure you are allowing... ⇲
 
Uploads issue

Profile picture upload issues

Fix: 1. Ensure the image you are trying to upload meets the app's requirements (size, format). 2. Restart the app and try uploading the picture a... ⇲
 
Updates issue

Inability to view messages after updates

Fix: 1. Restart the app after an update to refresh the message list. 2. Log out of your account and log back in to reset the message system. OR... ⇲
 
Settings issue

Excessive filtering of words

Fix: 1. Check the app's settings to see if there are options to adjust the filtering level. 2. Provide feedback through the app's feedback featur... ⇲
 
Crashes issue

Kicked out of the app frequently

Fix: 1. Ensure your app is updated to the latest version. 2. Check your internet connection to ensure it is stable. OR 1. Clear the app's cach... ⇲
 
Video issue

Lack of tutorial videos for games

Fix: 1. Check the app's help section for any available guides or FAQs. 2. Look for community-created content on platforms like YouTube for tutori... ⇲
 
Support issue

Reporting system not effective

Fix: 1. Use the reporting feature to report any issues you encounter. 2. Document your reports with as much detail as possible to improve the cha... ⇲
 
Network issue

Connection issues during gameplay

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data to see if the issue persists. 2. Restart your router if you are... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
69.7%

Bad experience
22.0%

Neutral
8.3%

~ from our NLP analysis of 676 combined software ratings.

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 Private Data OneR collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1000 Coins: $1.69 Get 1000 Coins for $ 0.99
  2. 17500 Coins: $25.99 Get 17500 Coins for $ 16.99
  3. 5100 Coins: $8.19 Get 5100 Coins for $ 4.99
  4. 10200 Coins: $15.49 Get 10200 Coins for $ 9.99