fix problems on Nebo [iphone]

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—— Run into issues on Nebo? Get help pending when official support gets back to you!

Nebo: AI Note Taking
Info:
company: MyScript
: https://myscri.pt/app-support
: nebo.app
Chat with our AI-based Nebo Support
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Bugs issue

Inconsistent handwriting recognition

Fix: 1. Ensure you are using a compatible stylus or your finger for writing. If using a stylus, check its battery and functionality. 2. Practice... ⇲

Undo function can be unreliable

Fix: 1. Use the undo function immediately after making a change to ensure it works correctly. 2. Save your work frequently to minimize the impac... ⇲

Handwriting conversion errors

Fix: 1. Write more slowly and clearly to improve recognition accuracy. 2. Adjust the settings in Nebo for handwriting recognition, if available,... ⇲
 
Storage issue

Limited document content capacity

Fix: 1. Break larger documents into smaller sections or notes. This can help manage content better and avoid hitting capacity limits. 2. Regular... ⇲

Inability to save templates

Fix: 1. Create a note that you want to use as a template and export it as a PDF. You can then import this PDF whenever you need to use it as a te... ⇲
 
Syncing issue

No iCloud sync support

Fix: 1. Use alternative cloud services like Google Drive or Dropbox to manually back up your notes. Export your notes as PDFs or other formats an... ⇲

Cloud sync is clunky

Fix: 1. Ensure you have a stable internet connection when syncing. Switch between Wi-Fi and cellular data to see if it improves the sync process.... ⇲
 
Compatibility issue

Lack of Bluetooth keyboard compatibility

Fix: 1. Check if your Bluetooth keyboard is properly connected. Go to Settings > Bluetooth and ensure the keyboard is listed as connected. 2. Tr... ⇲

Limited math function integration

Fix: 1. Use basic math functions available in the app, and consider writing out complex equations manually if needed. 2. Use a dedicated math ap... ⇲
 
Customization issue

No option for different paper styles

Fix: 1. Use the existing paper style but customize your notes with different colors or highlights to differentiate sections. 2. Create a templat... ⇲

Limited text formatting options

Fix: 1. Use available formatting options like bold, italics, and underline to enhance your notes. Check the formatting toolbar for these options.... ⇲

No tagging or folder organization

Fix: 1. Use a consistent naming convention for your notes to help organize them. For example, include dates or topics in the note title. 2. Regu... ⇲

Lack of symbols for mathematical notation

Fix: 1. Use available text formatting options to create makeshift symbols, such as using letters or characters to represent symbols. 2. Consider... ⇲

Inability to change background color

Fix: 1. Use different colored pens or highlighters to create a visual distinction in your notes. 2. Consider using a different note-taking app t... ⇲
 
UI issue

Auto-scrolling issues with PDFs

Fix: 1. Try adjusting the zoom level of the PDF. Sometimes, zooming in or out can help with scrolling issues. 2. Use the manual scroll feature i... ⇲

Difficulty moving or inserting text

Fix: 1. Use the cut and paste function to move text. Highlight the text you want to move, select 'Cut', then place the cursor where you want to i... ⇲

Overlapping notes in freeform mode

Fix: 1. Use the zoom feature to better position your notes and avoid overlap. 2. Create separate sections for different topics to keep notes org... ⇲
 
Audio issue

No read text aloud feature

Fix: 1. Use the built-in text-to-speech feature on your iPhone. Go to Settings > Accessibility > Spoken Content and enable 'Speak Selection'. You... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.0%

Bad experience
3.2%

Neutral
2.7%

~ from our NLP analysis of 34,858 combined software ratings.

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 Private Data Nebo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Other Data

  Cost of Subscriptions
  1. Full version: $14.99 Unlock unlimited pages and cloud sync
  2. Full version: $5.99 Unlock unlimited pages and cloud sync
  3. Nebo Pro: $9.99 All features, no limits. Be more productive.
  4. Essentials Pack: $4.99 Unlimited notebooks, search, dictionary
  5. PDF Pack: $4.99 PDF import, export and annotation
  6. PDF Pack: $4.99 PDF import, export and annotation
  7. Connect Pack: $4.99 Cloud sync, publish, export (PDF, Word)