fix problems on Windmill Legacy [iphone]

​

—— Run into issues on Windmill Legacy? Get help pending when official support gets back to you!

Windmill Legacy
Info:
company: The Air Lab, Inc.
: http://www.windmillair.com
Chat with our AI-based Windmill Legacy Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

Basic controls only

Fix: Explore the app settings to see if there are any hidden advanced features or settings that can be enabled. Sometimes, apps have options that... ⇲
 
Compatibility issue

Does not work properly in iOS 16

Fix: Try resetting the app by closing it completely and then reopening it. To do this, swipe up from the bottom of the screen (or double-click th... ⇲

Alexa integration issues

Fix: Ensure that your Alexa app is updated to the latest version. Go to the App Store, search for the Alexa app, and check for updates. After upd... ⇲

Google Home integration failure

Fix: Ensure that your Google Home app is updated to the latest version. Go to the App Store, search for the Google Home app, and check for update... ⇲
 
Settings issue

Temperature unit confusion

Fix: Check the app settings to see if there is an option to change the temperature unit from Celsius to Fahrenheit or vice versa. This is often f... ⇲

Lack of temperature and mode settings for schedules

Fix: As a workaround, manually adjust the temperature and mode settings each time you schedule the AC. While this is not ideal, it ensures that y... ⇲

AC runs continuously despite settings

Fix: Check the settings in the app to ensure that the desired mode (cooling, heating, etc.) is selected correctly. Sometimes, the app may revert... ⇲
 
Network issue

Connection problems with AC

Fix: Make sure that your AC unit is within range of your Wi-Fi router. If possible, move the router closer to the AC unit or use a Wi-Fi extender... ⇲

Windmill Legacy fails to find AC

Fix: Ensure that your AC unit is powered on and connected to the same Wi-Fi network as your iPhone. If the app still cannot find the AC, try rest... ⇲

Overall poor performance with Wi-Fi devices

Fix: Check your Wi-Fi network for any connectivity issues. Restart your router and ensure that it is functioning properly. You may also want to c... ⇲
 
Support issue

Poor customer support

Fix: Look for user forums or community support groups online where other users may share solutions to common problems. Websites like Reddit or de... ⇲
 
Notifications issue

No filter maintenance reminders

Fix: Set a personal reminder on your phone or calendar app to check and replace the AC filter regularly. You can set this reminder for every 1-3... ⇲
 
UI issue

Inconsistent app design

Fix: Try clearing the app cache by uninstalling and reinstalling the app. This can sometimes resolve design inconsistencies and refresh the app's... ⇲
 
Registration issue

Registration issues for AC units

Fix: Double-check that you are entering the correct information during the registration process. Ensure that the serial number and model number o... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.9%

Bad experience
3.9%

Neutral
1.2%

~ from our NLP analysis of 491 combined software ratings.

 Switch to these Alternatives:
Liox - Laundry and Cleaning
POPLIGHT
hai - smart spa-shower system
Hercules CyclePay
Con Edison
Notify NYC
NYC 311
Windmill Pro
FriedrichGo
eGate Digi

 Private Data Windmill Legacy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics