fix problems on Gesso [iphone]

—— Run into issues on Gesso? Get help pending when official support gets back to you!

Gesso: Audio Tours

Info:

company: Gesso, Inc.

: http://www.gesso.app

: www.gesso.app

Chat with our AI-based Gesso Support

🛠️ Common Gesso Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lack of driving directions to start points

Fix: Use a mapping application like Google Maps or Apple Maps to find driving directions to the starting point of your tour. Simply enter the sta... ⇲

Need for more specific walking directions

Fix: Check if the Gesso app has a map feature that shows the walking route. If available, use this feature to navigate your walking path more eff... ⇲

Syncing issue

Occasional GPS syncing issues

Fix: Ensure that your device's location services are enabled. Go to Settings > Privacy > Location Services and make sure it is turned on for the... ⇲

Content issue

Limited content for some neighborhoods

Fix: Explore other neighborhoods or areas that may have more content available. The app may have a wider selection of tours in different location... ⇲

Need for more detailed descriptions of tours

Fix: Check if the app has a feedback feature where you can suggest improvements for tour descriptions. Meanwhile, look for additional resources o... ⇲

Offline issue

No offline access to tours

Fix: Before starting your tour, download the audio files or content while connected to Wi-Fi. This way, you can access them offline during your t... ⇲

Audio issue

Inconsistent audio quality

Fix: Check your device's volume settings and ensure that the app is not muted. Adjust the volume to a comfortable level for better audio quality.... ⇲

Availability issue

Limited availability of tours in certain areas

Fix: Look for alternative apps or platforms that may offer similar tours in the areas you are interested in. There may be other resources availab... ⇲

Crashes issue

Potential for app crashes during use

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for Gesso, and check for any available updates. OR If th... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.5%

Bad experience

2.0%

Neutral

0.5%

~ from our NLP analysis of 202 combined software ratings.

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Private Data Gesso collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Walk $11.99: $11.99 Buy a walk for $11.99
Walk $17.99: $17.99 Buy a walk for $17.99