fix problems on FWRD [iphone]

—— Run into issues on FWRD? Get help pending when official support gets back to you!

FWRD

Info:

company: Eminent, Inc.

: https://www.fwrd.com/fw/content/customercare/customer-care/

: www.fwrd.com

Chat with our AI-based FWRD Support

🛠️ Common FWRD Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

CATEGORIES menu issue

Fix: Try restarting the app. Close the app completely by swiping it away from the app switcher, then reopen it. This can refresh the app and reso... ⇲

FWRD freezes at checkout

Fix: Clear the app's cache. Go to your iPhone settings, scroll down to FWRD, and look for an option to clear cache or data. This can help resolve... ⇲

Glitches issue

FWRD glitches frequently

Fix: Uninstall and reinstall the app. Press and hold the FWRD app icon until it jiggles, tap the 'X' to delete it, then go to the App Store to do... ⇲

Website has many glitches

Fix: Clear your browser cache. Go to your browser settings and clear the cache and cookies, which can resolve many loading issues and glitches on... ⇲

UI issue

Right-handed scroll for shoe sizing chart doesn't work

Fix: Try rotating your device. Sometimes, changing the orientation of your iPhone can reset the scroll functionality. Rotate it to landscape mode... ⇲

Difficult to use UX

Fix: Explore the app's tutorial or help section. Many apps have a guide or FAQ section that can help you navigate the interface more easily. OR... ⇲

Customization issue

Limited size availability

Fix: Use the 'Notify Me' feature if available. If the app allows you to sign up for notifications when sizes are back in stock, take advantage of... ⇲

Items rarely go on sale

Fix: Sign up for the FWRD newsletter. Many retailers send exclusive discounts and sale notifications to their subscribers, which can help you cat... ⇲

Payments issue

No PayPal integration

Fix: Use a credit or debit card instead. If PayPal is not an option, ensure you have your card details ready for a smooth checkout process. OR... ⇲

Support issue

Lack of customer reviews on products

Fix: Check for reviews on third-party sites. If the app lacks reviews, try looking for the same products on other retail sites that may have cust... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.4%

Bad experience

0.9%

Neutral

0.7%

~ from our NLP analysis of 7,954 combined software ratings.

Switch to these Alternatives:

Moda Operandi | Luxury Fashion

24S: Luxury Fashion Designers

Shopbop

Mytheresa: Shop Luxury Brands

CETTIRE

Bergdorf Goodman

LN-CC

HBX | Globally Curated Fashion

italist — Luxury Shopping

NET-A-PORTER: Luxury Fashion

Private Data FWRD collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics