fix problems on My Eyes Only [iphone]

—— Run into issues on My Eyes Only? Get help pending when official support gets back to you!

My Eyes Only® Photo Safe

Info:

company: Software Ops LLC

: http://www.myeyesonlyapp.com/my-eyes-only-support

: www.myeyesonlyapp.com

Chat with our AI-based My Eyes Only Support

🛠️ Common My Eyes Only Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

My Eyes Only crashes after updates

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

Subscription model removes previously paid features

Fix: 1. Check your subscription status: Go to Settings > [your name] > Subscriptions and see if your subscription is active. If it is, ensure you... ⇲

Camera issue

Inability to import photos from camera roll

Fix: 1. Check permissions: Go to Settings > Privacy > Photos, and ensure My Eyes Only has permission to access your photos. If it’s set to 'Never... ⇲

Updates issue

Lost access to documents and photos after updates

Fix: 1. Check for backups: If you have previously backed up your data to iCloud or iTunes, restore from that backup. Go to Settings > [your name]... ⇲

Support issue

No customer support for issues

Fix: 1. Check the app’s FAQ or help section: Many apps have built-in help sections that can provide answers to common issues. Look for a 'Help' o... ⇲

Payments issue

My Eyes Only does not recognize subscription payments

Fix: 1. Verify your payment method: Go to Settings > [your name] > Payment & Shipping to ensure your payment method is valid and up to date. 2.... ⇲

Photos locked behind subscription paywall

Fix: 1. Review subscription options: Go to the app’s subscription settings to see if there are different tiers that may unlock the features you n... ⇲

Difficulties in restoring purchases

Fix: 1. Ensure you are logged into the correct Apple ID: Go to Settings > [your name] and verify that you are using the same Apple ID that made t... ⇲

Uploads issue

Limited photo upload capacity

Fix: 1. Check app settings: Go to the settings within My Eyes Only to see if there are any options to increase upload limits or manage storage.... ⇲

Bugs issue

Black screen bug when browsing photos

Fix: 1. Restart the app: Close My Eyes Only completely and reopen it to see if the issue persists. 2. Update the app: Ensure you have the latest... ⇲

Settings issue

No option for longer password lock delay

Fix: 1. Check app settings: Go to the settings within My Eyes Only and look for any options related to security or password settings. 2. Use dev... ⇲

No option to erase photos from original location

Fix: 1. Manually delete photos: After importing photos into My Eyes Only, manually delete them from your camera roll to ensure they are only stor... ⇲

Compatibility issue

My Eyes Only not compatible with latest iOS versions

Fix: 1. Check for updates: Go to the App Store and see if there’s an update available for My Eyes Only that addresses compatibility issues. 2. D... ⇲

My Eyes Only fails to open on newer devices

Fix: 1. Check for updates: Ensure that both your iOS and My Eyes Only app are updated to the latest versions. 2. Restart your device: Sometimes,... ⇲

Backup issue

No backup storage option

Fix: 1. Use iCloud: If My Eyes Only does not offer backup options, consider manually backing up your photos to iCloud. Go to Settings > [your nam... ⇲

Video issue

Lack of video support

Fix: 1. Use a different app: If video support is essential, consider using other secure photo storage apps that also support video files. 2. Con... ⇲

Privacy issue

My Eyes Only does not appear in privacy settings for photo access

Fix: 1. Reinstall the app: Sometimes, reinstalling the app can prompt it to request the necessary permissions again. 2. Check for updates: Ensur... ⇲

Customization issue

No option for low-key app icon

Fix: 1. Check app settings: Look in the settings of My Eyes Only to see if there’s an option to change the app icon to a more discreet version.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.8%

Bad experience

10.2%

Neutral

3.0%

~ from our NLP analysis of 665 combined software ratings.

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Private Data My Eyes Only collects from your iPhone

Data Not Collected: The developer does not collect any data from this app.

Cost of Subscriptions

Unlimited Libraries and Photos: $9.99 With this purchase you can add unlimited photos and photo libraries to MEO Photo Pro.
Monthly Items Subscription: $1.99 30 day subscription to store over 20 items.
Yearly Items Subscription: $14.99 1 Year subscription to store over 20 items.