fix problems on KakaoMap [iphone]

​

—— Run into issues on KakaoMap? Get help pending when official support gets back to you!

KakaoMap - Korea No.1 Map
Info:
company: Kakao Corp.
: http://www.kakao.com/requests?category=141&locale=ko&node=17702&service=101
: kakaomap.tistory.com
Chat with our AI-based KakaoMap Support
   Hello! How can I assist you?  

characters left:
 
Settings issue

Locations and directions primarily in Korean

Fix: Use a translation app to translate the names of locations from Korean to English. You can also copy the text from KakaoMap and paste it into... ⇲

Inconsistent language settings

Fix: Check the language settings within the app to ensure they are set to your preferred language. If the app does not support your preferred lan... ⇲
 
Search issue

Cannot find English romanized addresses

Fix: When searching for addresses, try using the Korean characters instead of romanized versions. You can use a translation app to convert the ad... ⇲

Inability to search in English

Fix: Use a translation app to convert your search terms from English to Korean before entering them into KakaoMap. This can help you find locatio... ⇲
 
Bugs issue

Late navigation prompts

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. Check the App Store for any availa... ⇲
 
UI issue

Confusing lane guidance

Fix: Familiarize yourself with the lane guidance symbols used in KakaoMap. You can find a guide online or within the app's help section to better... ⇲
 
Loading issue

Slow app loading times

Fix: Clear the app's cache by going to your iPhone's settings, selecting KakaoMap, and choosing to clear cache if the option is available. This c... ⇲
 
Updates issue

Outdated information for establishments

Fix: Check for updates within the app to ensure you have the latest information. If you notice outdated information, you can report it through th... ⇲
 
Slow issue

Slow refresh/recalculation time

Fix: Ensure you have a stable internet connection, as poor connectivity can lead to slow refresh and recalculation times. Try switching between W... ⇲
 
Support issue

Broken contact link

Fix: If the contact link is broken, try searching for the contact information of the establishment directly through a web search or another mappi... ⇲
 
Syncing issue

Loss of saved locations

Fix: Ensure that you are logged into your Kakao account, as saved locations may be linked to your account. If you are not logged in, log in to re... ⇲
 
Audio issue

Volume adjustment issues during navigation

Fix: Check your iPhone's volume settings and ensure that the media volume is turned up. You can adjust this while the navigation is active to ens... ⇲
 
Network issue

Network instability messages

Fix: Check your internet connection and switch between Wi-Fi and mobile data to see if the issue persists. A stable connection is crucial for the... ⇲
 
Freezing issue

Frequent app freezes

Fix: Close the app completely and restart it. This can help clear any temporary issues causing the app to freeze. OR If the problem persists,... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.1%

Bad experience
4.8%

Neutral
3.1%

~ from our NLP analysis of 3,965 combined software ratings.

 Switch to these Alternatives:
KakaoMetro
KakaoBus
Korea transit card - BucaCheck
Kakao T
Smarter Subway – Korean subway
카카오내비 - 주차,발렛,전기차충전,세차,보험,중고차
k.ride - taxi, cab, korea trip
코레일톡4
Subway Korea
디어 deer

 Private Data KakaoMap collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics