fix problems on Dex Companion [iphone]

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—— Run into issues on Dex Companion? Get help pending when official support gets back to you!

Dex Companion
Info:
company: Sebastian Kruse
: https://software-notion.de/contact
: software-notion.de
Chat with our AI-based Dex Companion Support
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Crashes issue

Dex Companion crashes when using team builder

Fix: Clear the app's cache by going to your iPhone's settings, selecting the Dex Companion app, and choosing to clear cache or data if available.... ⇲
 
Search issue

Slow search functionality

Fix: Try restarting the app to refresh its performance. Close the app completely and then reopen it to see if the search speed improves. OR Ch... ⇲

No ability or move search feature

Fix: Check the app settings to see if there is an option to enable search features. Some apps may have hidden settings that need to be activated.... ⇲
 
Slow issue

Lag during usage

Fix: Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲
 
Gameplay issue

Missing item information for Pokémon

Fix: Check if there is an option to refresh or update the database within the app settings. This may help load the missing information. OR Loo... ⇲

No shiny variations displayed

Fix: Check the app settings to see if there is an option to enable shiny variations. Some apps have settings that allow users to toggle features... ⇲

Cannot battle with created teams

Fix: Ensure that you have saved your team correctly. Go to the team builder and look for a save option. If you have not saved your team, it may n... ⇲
 
Ads issue

Blocked view due to ads

Fix: Try adjusting the app's display settings if available. Some apps allow you to change the layout or view mode to minimize the impact of ads.... ⇲

Ads pop up frequently while scrolling

Fix: Scroll slowly and deliberately to see if this reduces the frequency of ad pop-ups. Sometimes, rapid scrolling can trigger more ads to load.... ⇲
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 what users are saying
Good experience
90.7%

Bad experience
7.0%

Neutral
2.3%

~ from our NLP analysis of 43 combined software ratings.

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 Private Data Dex Companion collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Unlock all: $4.99 Unlocks all and removes the ads.
  2. Remove Image Blur: $0.00 Removes the blur effect from images.
  3. Unlock all our apps: $2.49 Fully unlock all of our apps.
  4. Team Builder: $0.99 Allow access to the team builder.
  5. Remove Ads: $2.99 Removes all ads within the app.
  6. Weakness in List: $0.99 Shows Pokémon weaknesses in Pokédex List.
  7. Unlock all our apps: $18.99 Fully unlock all of our apps.
  8. Unlock all content: $3.99 Unlocks everything except the Ads removal.
  9. Extended Marking: $0.99 Extends the marking option by 6 new symbols.
  10. Unlock all our apps: $6.49 Fully unlock all of our apps.