fix problems on Kora Money [iphone]

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—— Run into issues on Kora Money? Get help pending when official support gets back to you!

Kora Money
Info:
company: Kora Financial Inc
: https://help.koramoney.com
: www.koramoney.com
Chat with our AI-based Kora Money Support
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Account issue

Recharge feature often locked

Fix: 1. Check Account Status: Ensure that your account is in good standing and that there are no outstanding issues that might lock the recharge... ⇲

No clear reason for loan denial

Fix: 1. Review Application Details: Go through your loan application to ensure all information is accurate and complete. Sometimes, missing or in... ⇲

Limited loan amounts for non-students

Fix: 1. Explore Alternative Options: If you are a non-student, consider looking for other financial institutions or apps that offer higher loan a... ⇲

Delayed reporting to credit bureaus

Fix: 1. Monitor Your Credit Report: Regularly check your credit report to see if the information is being updated. You can use free services to m... ⇲

Inability to view account information

Fix: 1. Check App Permissions: Go to your iPhone settings, find Kora Money, and ensure that all necessary permissions are granted for the app to... ⇲
 
Support issue

Slow customer service response

Fix: 1. Use In-App Support: Check if the Kora Money app has a support or help section. Often, there are FAQs or troubleshooting guides that can p... ⇲

No assistance for troubleshooting errors

Fix: 1. Use Help Section: Check if the app has a help or FAQ section that addresses common troubleshooting issues. 2. Search Online: Look for us... ⇲

Full voicemail inbox for customer service

Fix: 1. Try Different Contact Methods: If the voicemail is full, try reaching out via email or through any in-app support options available. 2.... ⇲
 
Login issue

Difficulties logging in

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password. Look for a 'Forgot Password?' link on the login screen... ⇲
 
Customization issue

No option to edit transactions

Fix: 1. Contact Support for Clarification: Check if there is a way to contact support within the app to ask if editing transactions is a feature... ⇲

No option to exclude certain transactions from budget

Fix: 1. Manually Adjust Budget: If you cannot exclude transactions, consider manually adjusting your budget to account for those transactions. 2... ⇲
 
Payments issue

High interest rates

Fix: 1. Compare with Other Lenders: Research and compare interest rates from other financial institutions to see if you can find a better deal.... ⇲
 
Compatibility issue

Kora Money does not connect to Apple Wallet

Fix: 1. Check App Settings: Go to the settings within the Kora Money app and look for an option to connect to Apple Wallet. Ensure that you have... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.9%

Bad experience
13.7%

Neutral
2.4%

~ from our NLP analysis of 4,731 combined software ratings.

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 Private Data Kora Money collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics