fix problems on KakaoTalk [iphone]

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—— Run into issues on KakaoTalk? Get help pending when official support gets back to you!

KakaoTalk
Info:
company: Kakao Corp.
: https://cs.kakao.com/helps?service=8&locale=en
: www.kakaocorp.com
Chat with our AI-based KakaoTalk Support
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Storage issue

Excessive local storage usage

Fix: 1. Manage Media Files: Go to KakaoTalk > Settings > Chat > Chat History and delete old chats or media files that you no longer need. 2. Use... ⇲
 
Notifications issue

Notifications not clearing

Fix: 1. Restart the App: Close KakaoTalk and reopen it to refresh notifications. 2. Check Notification Settings: Go to iPhone Settings > Notifica... ⇲
 
Messages issue

Delayed message appearance

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if it improves mes... ⇲
 
Account issue

Account suspension issues

Fix: 1. Review Terms of Service: Ensure you are not violating any terms that could lead to suspension. Familiarize yourself with the community gu... ⇲

Difficult account recovery

Fix: 1. Use Recovery Options: Go to the KakaoTalk login page and select 'Forgot Password' to initiate the recovery process using your registered... ⇲
 
Glitches issue

Glitches in chat functionality

Fix: 1. Restart the App: Close KakaoTalk completely and reopen it to see if the glitches persist. 2. Update the App: Ensure you have the latest v... ⇲
 
Customization issue

Limited emoji organization

Fix: 1. Use Favorites: Tap and hold on frequently used emojis to add them to your favorites for easier access. 2. Organize Custom Emojis: If you... ⇲
 
Search issue

Inability to search for users easily

Fix: 1. Use Full Names or IDs: When searching for users, try using their full names or KakaoTalk IDs for better results. 2. Check Privacy Setting... ⇲
 
Compatibility issue

Lack of GIF support

Fix: 1. Use Third-Party GIF Apps: Download a GIF app like Giphy or Tenor, find the GIF you want, and share it via KakaoTalk by copying the link o... ⇲

Inability to access certain content based on region

Fix: 1. Use a VPN: Consider using a VPN service to change your location and access region-restricted content. 2. Check Regional Settings: Ensure... ⇲
 
UI issue

New group chat created for calls

Fix: 1. Use Existing Group Chats: Instead of creating a new group for calls, use existing group chats and initiate calls from there. 2. Manage Gr... ⇲
 
Support issue

Inconsistent customer support

Fix: 1. Use Help Center: Access the KakaoTalk Help Center within the app or online for FAQs and troubleshooting guides. 2. Check Community Forums... ⇲
 
Crashes issue

KakaoTalk crashes frequently

Fix: 1. Restart Your Device: Sometimes, a simple restart of your iPhone can resolve app crashing issues. 2. Update the App: Ensure you are using... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
54.6%

Bad experience
36.5%

Neutral
8.9%

~ from our NLP analysis of 6,126 combined software ratings.

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 Private Data KakaoTalk collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

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