fix problems on 1st Source Bank [iphone]

—— Run into issues on 1st Source Bank ? Get help pending when official support gets back to you!

1st Source Bank Mobile Banking

Info:

company: 1st Source Bank

: https://www.1stsource.com/help/by-category?cid=140#list

: www.1stsource.com

Chat with our AI-based 1st Source Bank Support

🛠️ Common 1st Source Bank Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mobile deposit feature often fails

Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for '1st Source Bank Mobile Banking', and check if an u... ⇲

Inability to manage both business and personal accounts in one app

Fix: Consider using the personal account for personal banking and the business account for business banking separately. This may not be ideal, bu... ⇲

Camera issue

Check deposit technology produces low-quality images

Fix: Ensure that you are taking the photos in a well-lit area. Natural light is best, but avoid direct sunlight that can create glare. Hold the c... ⇲

UI issue

New app version is not user friendly

Fix: Take some time to explore the app's new layout. Familiarize yourself with the new features and where they are located. Sometimes, a brief ad... ⇲

Payments issue

Fee for business account access

Fix: Review your account terms and conditions to understand the fee structure. If you are being charged unexpectedly, ensure that you are using t... ⇲

Delayed processing of deposited checks

Fix: Check the app for any notifications regarding processing times. Sometimes, banks have specific cut-off times for deposits, and checks deposi... ⇲

Mortgage payment option not available during weekends

Fix: Plan your mortgage payments for weekdays when the option is available. Set reminders for yourself to ensure you make the payment on time.... ⇲

Updates issue

Quick balance feature not functioning after update

Fix: Try logging out of the app and then logging back in. This can refresh your session and may resolve any temporary glitches. If that doesn't... ⇲

Account issue

Inability to view or print monthly statements

Fix: Log into your account via the 1st Source Bank website instead of the app. The website may provide options to view and print your statements... ⇲

Uploads issue

Photo upload for check deposits frequently fails

Fix: Ensure that you are following the app's guidelines for check deposits. This includes taking clear, well-lit photos and ensuring that the che... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.7%

Bad experience

2.3%

Neutral

2.1%

~ from our NLP analysis of 9,996 combined software ratings.

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First Source

Private Data 1st Source Bank collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location