—— Run into issues on UFirst Federal Credit Union? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for UFirst Federal Credit Union, and check if an update i... ⇲
Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage. Find the UFirst app and select 'Offload App'. This will... ⇲
Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. You can test your connection by opening a we... ⇲
Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲
Fix: Review the app's mobile deposit guidelines. Ensure you are following all requirements, such as acceptable check types and deposit limits. Th... ⇲
Fix: Check if your subaccounts are eligible for mobile deposits. Some financial institutions have restrictions on which accounts can receive mobi... ⇲
Fix: Ensure your device's software is up to date. Go to Settings > General > Software Update and install any available updates for your iPhone.... ⇲
Fix: Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the issue persists. OR Turn o... ⇲
Fix: Close other apps running in the background. Double-click the home button (or swipe up from the bottom on newer models) and swipe up on apps... ⇲
Fix: Ensure that your iPhone has enough free storage space. Go to Settings > General > iPhone Storage and delete any unnecessary files or apps to... ⇲