fix problems on Collectibles.com [iphone]

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—— Run into issues on Collectibles.com? Get help pending when official support gets back to you!

Collectibles.com: Scan + Value
Info:
company: Collectbase Inc.
: https://collectibles-app.helpscoutdocs.com/
: www.collectibles.com
Chat with our AI-based Collectibles.com Support
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Storage issue

Limited card storage without premium

Fix: 1. Regularly review and delete cards you no longer need to free up space. 2. Consider organizing your collection by categories or sets to ma... ⇲
 
Login issue

Frequent login issues

Fix: 1. Ensure you are entering the correct username and password. Use the 'Forgot Password' feature if necessary. 2. Clear the app's cache and d... ⇲
 
Slow issue

Slow search functionality

Fix: 1. Ensure your app is updated to the latest version, as updates often improve performance. 2. Try restarting your device to clear any tempor... ⇲

Laggy performance when inputting cards

Fix: 1. Close any background apps to free up memory and improve performance. 2. Restart your device to clear any temporary performance issues.... ⇲
 
Updates issue

Missing or incorrect price updates

Fix: 1. Check if the app has a refresh or update button for prices. Use it to manually refresh the data. 2. Ensure you have a stable internet con... ⇲
 
Customization issue

Tedious manual entry process

Fix: 1. Use the app's bulk entry feature if available, which allows you to enter multiple cards at once. 2. Create a template for common card det... ⇲
 
UI issue

Lack of full-size card images

Fix: 1. Check if the app has a feature to view card images in full size; sometimes, this is hidden in settings or options. 2. If not available, c... ⇲

Difficulty deleting multiple cards at once

Fix: 1. Check if the app has a bulk delete feature; if not, you may need to delete cards one at a time. 2. Organize your cards by categories to m... ⇲

Poor user interface for tracking sales

Fix: 1. Familiarize yourself with all available features in the app to better utilize the tracking options. 2. Use external spreadsheets or apps... ⇲
 
Payments issue

Limited features behind paywall

Fix: 1. Focus on maximizing the features available in the free version by learning all functionalities. 2. Consider whether the premium features... ⇲
 
Glitches issue

Glitches in adding multiple cards

Fix: 1. Try adding cards one at a time to see if the issue persists. 2. Restart the app and try again to see if it resolves the glitch. OR 3.... ⇲
 
Database issue

Inconsistent database for newer sets

Fix: 1. Manually enter the details of newer cards that are not recognized. 2. Keep an eye on app updates, as the database may be updated periodic... ⇲
 
Support issue

Unresponsive customer support for issues

Fix: 1. Check the app for any FAQ or help section that may provide solutions to common issues. 2. Use community forums or social media groups rel... ⇲
 
Crashes issue

Frequent app crashes after updates

Fix: 1. Restart your device after an update to clear any temporary issues. 2. Check for any additional updates that may fix bugs introduced in th... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.2%

Bad experience
5.0%

Neutral
3.8%

~ from our NLP analysis of 6,582 combined software ratings.

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 Private Data Collectibles.com collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Usage Data

  Cost of Subscriptions
  1. Unlimited plan (1 month): $8.99 Collectibles.com: Premium subscription
  2. Unlimited plan (1 month): $7.99 Collectibles.com: Premium subscription
  3. Unlimited plan (1 year): $39.99 Cardbase: Premium subscription
  4. Unlimited plan (1 month): $3.99 Cardbase: Premium subscription
  5. Unlimited plan (1 year): $29.99 Collectibles.com: Premium subscription
  6. Unlimited Plan - Lifetime: $99.99 Collectibles.com: Lifetime subscription
  7. Cardbase premium (1 month): $24.99 Cardbase: Premium subscription
  8. Unlimited plan (1 year): $24.99 Collectibles.com: Premium subscription
  9. Unlimited plan (1 year): $49.99 Cardbase: Premium subscription
  10. Unlimited plan (1 month): $4.99 Cardbase: Premium subscription