—— Run into issues on Busly (Legacy)? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to ensure that bus numbers and letters are enabled for display. Go to the settings menu within the app, look for disp... ⇲
Fix: Force close the app and restart it. To do this, double-click the home button (or swipe up from the bottom of the screen on newer iPhones) to... ⇲
Fix: Check for any updates to the app that may address compatibility issues. Go to the App Store, tap on your profile icon, and scroll down to se... ⇲
Fix: Ensure that you are saving your selected routes correctly. After selecting a route, look for a 'Save' or 'Add to Favorites' option and confi... ⇲
Fix: Check if location services are enabled for the app. Go to your iPhone's Settings > Privacy > Location Services, and ensure that Busly has pe... ⇲
Fix: Verify that the routes you are looking for are included in the app's database. Sometimes, certain routes may not be available due to data li... ⇲
Fix: Double-check the agency settings within the app. Go to the settings menu and ensure that the correct transit agency is selected for your are... ⇲
Fix: Make sure that your location services are enabled and that the app has permission to access your location. Go to Settings > Privacy > Locati... ⇲
Fix: Check if the app has been updated to include SEPTA coverage. Go to the App Store and see if there is an update available for Busly. OR If... ⇲
Fix: Try refreshing the app data by pulling down on the screen. This can help reload the prediction schedules and may resolve the issue. OR If... ⇲
Fix: Explore the app settings to see if there are any features that can be enabled or adjusted to enhance functionality. Look for options related... ⇲
Fix: Make sure to save your favorites after selecting routes. Look for a 'Save' option and confirm that your favorites are stored before toggling... ⇲
Fix: Check your internet connection, as a weak connection can affect the accuracy of arrival estimates. Ensure you are connected to a stable Wi-F... ⇲
Fix: Check the widget settings on your iPhone. Go to Settings > Notifications, find Busly, and ensure that notifications are enabled. Also, check... ⇲
Fix: Force close the app by double-clicking the home button (or swiping up from the bottom) and swiping up on the Busly app. Then, reopen the app... ⇲
Fix: Ensure that you are using the latest version of the app. Go to the App Store and check for updates. If an update is available, install it an... ⇲