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T-Mobile IP Relay
Info:
company: T-Mobile
: https://t-mobile.com/iprelay
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Bugs issue

Bugs with scrolling and incoming text

Fix: 1. Clear app cache: Go to 'Settings' > 'General' > 'iPhone Storage', find T-Mobile IP Relay, and select 'Offload App'. This will clear the c... ⇲

Unable to answer calls

Fix: 1. Check Do Not Disturb settings: Go to 'Settings' > 'Do Not Disturb' and ensure it is turned off, as this can prevent incoming calls from b... ⇲
 
UI issue

Incoming call window doesn't expand with larger font sizes

Fix: 1. Adjust font settings: Go to 'Settings' > 'Display & Brightness' > 'Text Size' and adjust the text size to see if it helps with the call w... ⇲

Cannot see incoming call details

Fix: 1. Check app settings: Open T-Mobile IP Relay and look for any settings related to call display or notifications that may need to be adjuste... ⇲

Inability to copy and paste phone numbers

Fix: 1. Check app permissions: Ensure that T-Mobile IP Relay has the necessary permissions to access the clipboard. This can usually be found in... ⇲
 
Network issue

Calls get dropped

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. Try switching between Wi-Fi and cellular data... ⇲

Issues with call forwarding

Fix: 1. Verify call forwarding settings: Go to 'Settings' > 'Phone' > 'Call Forwarding' and ensure it is set up correctly with the desired number... ⇲
 
Notifications issue

No sound alerts for incoming calls

Fix: 1. Check notification settings: Go to 'Settings' > 'Notifications' > 'T-Mobile IP Relay' and ensure that 'Allow Notifications' is enabled an... ⇲
 
Security issue

Interpreters report fraudulent activity

Fix: 1. Verify account security: Change your password and enable two-factor authentication if available to secure your account. OR 2. Monitor... ⇲
 
Updates issue

T- not updated in a long time

Fix: 1. Check for updates: Regularly check the App Store for any updates to T-Mobile IP Relay and install them as they become available. OR 2.... ⇲
 
Login issue

Difficulties logging in

Fix: 1. Reset your password: Use the 'Forgot Password' option on the login screen to reset your password and try logging in again. OR 2. Clear... ⇲
 
Messages issue

No option to leave messages for missed calls

Fix: 1. Check app settings: Look for any settings related to voicemail or missed calls within the app that may need to be enabled. OR 2. Use a... ⇲
 
Screen issue

Favorites screen not functioning

Fix: 1. Restart the app: Close and reopen T-Mobile IP Relay to refresh the app and its features. OR 2. Re-add favorites: Try removing and re-a... ⇲
 
Crashes issue

T- hangs up unexpectedly

Fix: 1. Update the app: Ensure you have the latest version of T-Mobile IP Relay, as updates often fix bugs and improve stability. OR 2. Restar... ⇲
 
Slow issue

Slow performance and message delivery

Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular data connection, as poor connectivity can slow down performanc... ⇲
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 what users are saying
Good experience
45.0%

Bad experience
43.8%

Neutral
11.3%

~ from our NLP analysis of 80 combined software ratings.

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 Private Data T- collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • Usage Data
    • Diagnostics