fix problems on Porter [iphone]

—— Run into issues on Porter? Get help pending when official support gets back to you!

Porter - Logistics Service App

Info:

company: Resfeber Labs Pvt. Ltd.

: https://porter.in/customerapplinks/profile

: porter.in

Chat with our AI-based Porter Support

🛠️ Common Porter Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Frustrating payment experience

Fix: 1. Check your internet connection: Ensure you have a stable internet connection as payment processing requires it. 2. Update the app: Go to... ⇲

Lack of communication between app and drivers

Fix: 1. Enable notifications: Go to your iPhone settings, find the Porter app, and ensure notifications are enabled. This will help you receive u... ⇲

Privacy issue

Invasive call center practices

Fix: 1. Use in-app support: If available, use the in-app support feature instead of calling the center. This can help avoid invasive practices. 2... ⇲

Bugs issue

Last-minute booking cancellations

Fix: 1. Review cancellation policy: Familiarize yourself with the app’s cancellation policy to understand the terms and conditions. 2. Book in ad... ⇲

Poor handling of items during moving

Fix: 1. Provide clear instructions: When booking, provide detailed instructions about your items, including any fragile or valuable items that ne... ⇲

Inconsistent fare pricing

Fix: 1. Review fare estimates: Before booking, check the fare estimate provided in the app and compare it with previous rides to understand prici... ⇲

Support issue

Unhelpful customer support

Fix: 1. Use FAQs: Check the app’s FAQ section for common issues and solutions that may resolve your problem without needing to contact support. 2... ⇲

Payments issue

Double charging for services

Fix: 1. Check transaction history: Review your transaction history in the app to confirm the charges. 2. Contact support: If you notice double ch... ⇲

Crashes issue

Porter crashes on launch

Fix: 1. Update the app: Ensure you have the latest version of the app by checking the App Store for updates. 2. Restart your iPhone: Sometimes, a... ⇲

Updates issue

Delayed shipments with no updates

Fix: 1. Check tracking feature: If the app has a tracking feature, use it to monitor your shipment’s status. 2. Enable notifications: Ensure noti... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.4%

Bad experience

2.5%

Neutral

1.1%

~ from our NLP analysis of 612 combined software ratings.

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Private Data Porter collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Usage Data
- Diagnostics