fix problems on DriveItAway [iphone]

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—— Run into issues on DriveItAway? Get help pending when official support gets back to you!

DriveItAway
Info:
company: DriveItAway Inc.
: https://www.driveitaway.com/support/
: www.driveitaway.com
Chat with our AI-based DriveItAway Support
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Gameplay issue

Inaccurate vehicle availability

Fix: 1. Refresh the App: Sometimes, the app may not show real-time data. Close and reopen the app to refresh the vehicle listings. 2. Contact Su... ⇲
 
Support issue

Poor customer support

Fix: 1. Use In-App Support: Navigate to the support section within the app to submit a ticket or request assistance. Provide detailed information... ⇲

No response from live chat

Fix: 1. Try Different Times: If the live chat is unresponsive, try accessing it during different times of the day when support may be more availa... ⇲
 
Settings issue

Complicated insurance process

Fix: 1. Review Insurance Options: Before proceeding with a rental, carefully read through the insurance options provided in the app. Make notes o... ⇲
 
Payments issue

High rental costs

Fix: 1. Compare Prices: Use the app to compare prices with other rental services. This can help you determine if the costs are competitive. 2. L... ⇲

Lack of transparency in fees

Fix: 1. Review Fee Structure: Before renting, carefully review the fee structure provided in the app to understand all potential charges. 2. Ask... ⇲
 
Compatibility issue

Old and poorly maintained vehicles

Fix: 1. Inspect Before Renting: If possible, inspect the vehicle before finalizing the rental. Look for signs of wear and tear. 2. Report Issues... ⇲
 
Account issue

Difficulties with account recovery

Fix: 1. Use Password Reset: If you are having trouble logging in, use the 'Forgot Password' feature to reset your password via email. 2. Check E... ⇲

Inability to delete accounts

Fix: 1. Check Account Settings: Go to your account settings in the app to see if there is an option to delete your account. 2. Contact Support:... ⇲
 
Messages issue

Inconsistent communication

Fix: 1. Set Notifications: Ensure that notifications for the app are enabled in your iPhone settings to receive timely updates. 2. Regularly Che... ⇲
 
Ads issue

Misleading service promises

Fix: 1. Read Terms and Conditions: Before using the service, carefully read the terms and conditions to understand what is promised and what is n... ⇲
 
UI issue

DriveItAway navigation issues

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout and navigation. 2. Use the Search Function: If y... ⇲
 
Security issue

Unauthorized access concerns

Fix: 1. Change Password: Immediately change your account password to secure your account. Use a strong, unique password. 2. Enable Two-Factor Au... ⇲
 
Search issue

No cars matching search criteria

Fix: 1. Broaden Search Criteria: Adjust your search filters to be less specific, which may yield more results. 2. Check Different Locations: If... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
50.0%

Bad experience
46.9%

Neutral
3.1%

~ from our NLP analysis of 32 combined software ratings.

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 Private Data DriveItAway collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics