—— Run into issues on Azazie? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Try switching between Wi-Fi and mobile data... ⇲
Fix: Clear the app's cache. Go to your iPhone settings, scroll down to Azazie, and look for an option to clear cache or data. This can help impro... ⇲
Fix: Make sure you are logged into your account. If you are logged out, the app may not save your selections. Log back in and try saving the dres... ⇲
Fix: Check if you are logged into your account. If you are not logged in, items may not be saved in your cart. Always log in before adding items... ⇲
Fix: Check the estimated delivery date at checkout. If you need the items sooner, consider selecting expedited shipping if available. OR Plan... ⇲
Fix: Try reaching out during off-peak hours, such as early morning or late evening, when wait times may be shorter. OR Use the app's FAQ secti... ⇲
Fix: If you encounter unprofessional behavior, document the interaction and consider providing feedback through the app's feedback feature to hel... ⇲
Fix: Use the size guide provided in the app to ensure you are selecting the correct size. This can help you find dresses that are available in yo... ⇲
Fix: Regularly check the app for updates on dress availability. New stock may be added frequently, so checking back can help you find what you ne... ⇲
Fix: Check the size availability on the product page before selecting a dress. This can help you avoid disappointment. OR Consider reaching ou... ⇲
Fix: Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update to check for updates. OR Try restarti... ⇲
Fix: Make sure you have a stable internet connection. If your connection is weak, it may prevent you from accessing the showroom. OR Try loggi... ⇲
Fix: Ensure that Apple Pay is set up correctly on your device. Go to Settings > Wallet & Apple Pay and check your payment methods. OR Try usin... ⇲
Fix: Make sure the app is updated to the latest version. Go to the App Store, search for Azazie, and install any available updates. OR If the... ⇲
Fix: Check if the app has a filter option for colors. This can help you find dresses in the colors you prefer more easily. OR Consider reachin... ⇲
Fix: Use the search function in the app to look for specific sizes. Enter your size in the search bar to find available dresses. OR Check if t... ⇲