fix problems on AweSun Remote Desktop [iphone]

—— Run into issues on AweSun Remote Desktop? Get help pending when official support gets back to you!

AweSun Remote Desktop

Info:

company: AWERAY PTE. LTD.

: https://sun.aweray.com/

: www.facebook.com

Chat with our AI-based AweSun Remote Desktop Support

🛠️ Common AweSun Remote Desktop Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lag during screen mirroring

Fix: 1. Ensure both devices (iPhone and the remote computer) are connected to a high-speed internet connection. Ideally, use a wired connection f... ⇲

No sound when screen mirroring

Fix: 1. Check the audio settings on both the iPhone and the remote computer. Ensure that the volume is turned up and not muted. 2. In AweSun, go... ⇲

Video issue

Low quality during screen sharing

Fix: 1. Adjust the quality settings in AweSun. Go to the settings menu and select a higher quality option for screen sharing. 2. Ensure that both... ⇲

Camera issue

Cannot connect to webcams

Fix: 1. Ensure that the webcam is properly connected to the remote computer and is recognized by the operating system. Check the device manager (... ⇲

Network issue

Error 8000ffff when using different networks

Fix: 1. Check the network settings on both devices. Ensure that the firewall or antivirus software is not blocking AweSun. You may need to add Aw... ⇲

Inconsistent connection reliability

Fix: 1. Ensure both devices are on stable internet connections. If possible, use a wired connection for the remote computer and a strong Wi-Fi si... ⇲

Audio issue

Bluetooth headphones do not work with sound

Fix: 1. Disconnect and reconnect the Bluetooth headphones to the iPhone. Go to Settings > Bluetooth, find your headphones, and select 'Forget Dev... ⇲

Compatibility issue

Limited support for remote gaming

Fix: 1. Check the system requirements for the games you want to play remotely and ensure that the remote computer meets them. 2. Use a wired conn... ⇲

Difficulties with password input

Fix: 1. Ensure that the keyboard is functioning properly. If using a third-party keyboard app, try switching back to the default iOS keyboard. 2.... ⇲

Payments issue

No monthly payment option available

Fix: 1. Check the AweSun website or app for any updates regarding payment options. Sometimes, payment plans may change or be introduced. 2. Consi... ⇲