fix problems on First Federal Bank [iphone]

​

—— Run into issues on First Federal Bank ? Get help pending when official support gets back to you!

First Federal Bank Mobile
Info:
company: First Federal Bank of Kansas City
: http://www.ffbkc.com/contact_us.aspx
: www.ffbkc.com
Chat with our AI-based First Federal Bank Support
   Hello! How can I assist you?  

characters left:
 
Updates issue

Inconsistent transaction history updates

Fix: Try refreshing the transaction history by pulling down on the screen in the transaction history section. This action often forces the app to... ⇲
 
Payments issue

Unable to make deposits

Fix: Ensure that you are following the correct steps for making a deposit. Open the app, navigate to the deposit section, and follow the prompts... ⇲

Cannot see all live transactions

Fix: Ensure that you are viewing the correct account. Sometimes, users may be looking at the wrong account's transaction history. Switch between... ⇲

Pending transactions not visible in app

Fix: Check if there is a specific section for pending transactions within the app. Sometimes, these transactions are located in a different tab o... ⇲
 
UI issue

Hard to navigate

Fix: Familiarize yourself with the app layout by exploring each section. Take note of where key features are located. You can also check if there... ⇲

Too much information on home screen

Fix: Check if the app allows customization of the home screen. Look for settings that let you choose which widgets or information to display. Thi... ⇲

Inconvenient user interface changes

Fix: Take some time to explore the new interface and familiarize yourself with the changes. Often, user interfaces are designed to improve usabil... ⇲
 
Security issue

Requires frequent email verification for multiple accounts

Fix: Check your account settings to see if there is an option to reduce the frequency of email verifications. Some apps allow you to adjust secur... ⇲

Touch ID setup errors

Fix: Ensure that your fingers are clean and dry when setting up Touch ID. Go to Settings > Touch ID & Passcode, and try deleting any existing fin... ⇲
 
Bugs issue

Errors when inputting deposit values

Fix: Double-check the values you are entering for accuracy. Ensure that you are not including any extra spaces or characters that could cause an... ⇲
 
Account issue

Locks users out of accounts

Fix: If you are locked out, try resetting your password using the 'Forgot Password' option on the login screen. Follow the prompts to reset your... ⇲
 
Compatibility issue

Limited functionality compared to other banking apps

Fix: Explore all features of the app to ensure you are utilizing everything it offers. Sometimes, features may be hidden in menus or settings.... ⇲
 
Glitches issue

Glitches after updates

Fix: After an update, try force closing the app and reopening it. This can help clear any temporary glitches that may have occurred during the up... ⇲
 
Crashes issue

First Federal Bank crashes during use

Fix: Make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your de... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
90.9%

Bad experience
6.4%

Neutral
2.6%

~ from our NLP analysis of 605 combined software ratings.

 Switch to these Alternatives:
FFBank
FFB MobiBank
First Federal Community Mobile
OurFirstFed Mobile Banking
myJacksonCounty
First Federal Bank of Ohio
First Federal Bank NC
BankFirstFed Mobile Banking
FFBW Personal Banking
First Federal CU

 Private Data First Federal Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics