fix problems on Ellevest [iphone]

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—— Run into issues on Ellevest? Get help pending when official support gets back to you!

Ellevest: Investing for women
Info:
company: Ellevest, Inc.
: https://support.ellevest.com
: www.ellevest.com
Chat with our AI-based Ellevest Support
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Account issue

Requires bank account info before full access

Fix: If you're uncomfortable providing bank information upfront, consider using a temporary or secondary bank account for the initial setup. This... ⇲

Limited account insights and data sharing

Fix: Regularly check the app for any new features or updates that may enhance account insights. Sometimes, apps roll out new functionalities that... ⇲

Inability to easily change or cancel membership

Fix: Review the app's terms of service or membership agreement to understand the cancellation process. This information is often found in the set... ⇲

Locked accounts with no clear resolution

Fix: Check your email for any notifications from Ellevest regarding the account lock. They may have sent instructions on how to resolve the issue... ⇲

No clear performance tracking

Fix: Create a simple spreadsheet to track your investments and their performance over time. This can help you visualize your progress and make in... ⇲

No monthly spending tracker

Fix: Use a separate budgeting app that integrates with your bank account to track your spending. Many apps offer free versions that can help you... ⇲

Lack of communication regarding account status

Fix: Regularly check the app for updates or notifications regarding your account status. Make it a habit to log in and review your account weekly... ⇲

Difficulties in linking bank accounts

Fix: Double-check that you are entering the correct bank account information, including routing and account numbers. Any small error can cause li... ⇲

Unclear investment allocation details

Fix: Review the investment allocation section of the app carefully. Take notes on how your funds are distributed and consider reaching out to cus... ⇲
 
Support issue

Poor customer service

Fix: Utilize any available in-app support features, such as FAQs or chat support, to find answers to common questions. This can often provide qui... ⇲

Lack of educational resources

Fix: Explore external resources such as financial blogs, podcasts, or YouTube channels that focus on investing for women. This can supplement the... ⇲
 
Updates issue

Frequent app updates disrupt usage

Fix: Adjust your app update settings to allow updates to occur automatically. Go to Settings > App Store > App Updates and toggle on automatic up... ⇲
 
Slow issue

Slow bank verification process

Fix: Ensure that the bank account you are linking is active and has sufficient funds. Sometimes, verification can be delayed due to issues with t... ⇲
 
Payments issue

High fees with low returns

Fix: Review your investment strategy within the app. Consider adjusting your portfolio to align with your financial goals, which may help improve... ⇲

Delayed withdrawal processing

Fix: Check the app for any notifications regarding withdrawal processing times. Sometimes, there are specific timelines that the app adheres to.... ⇲
 
UI issue

Confusing user interface

Fix: Familiarize yourself with the app by exploring each section. Take notes on where specific features are located to make navigation easier in... ⇲
 
Login issue

Inconsistent login issues

Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
 
Privacy issue

Spam emails after account abandonment

Fix: Check the app's settings to see if there is an option to manage email preferences. You may be able to unsubscribe from promotional emails di... ⇲
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 what users are saying
Good experience
92.9%

Bad experience
5.6%

Neutral
1.5%

~ from our NLP analysis of 5,815 combined software ratings.

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 Private Data Ellevest collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics