fix problems on KopieID [iphone]

—— Run into issues on KopieID? Get help pending when official support gets back to you!

KopieID

Info:

company: Rijksoverheid

: https://www.rvig.nl/kopieid-app

: www.rijksoverheid.nl

Chat with our AI-based KopieID Support

🛠️ Common KopieID Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not support Dutch residency permits

Fix: Check if there are any updates available for the KopieID app. Open the App Store, tap on your profile icon at the top right, and scroll down... ⇲

Does not recognize foreign IDs

Fix: Ensure that the foreign ID you are trying to scan is within the supported formats of the app. Refer to the app's documentation or help secti... ⇲

Camera issue

Lacks manual shutter button for foreign documents

Fix: Use the volume buttons on your iPhone as a shutter button while taking photos of foreign documents. This can help you capture images without... ⇲