fix problems on Moe Memos [iphone]

—— Run into issues on Moe Memos? Get help pending when official support gets back to you!

Moe Memos

Info:

company: 宇霆郭

: https://memos.moe

: memos.moe

Chat with our AI-based Moe Memos Support

🛠️ Common Moe Memos Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Self-hosted without HTTPS is not accessible

Fix: To access a self-hosted server without HTTPS, you can configure your server to allow HTTP connections. This typically involves editing your... ⇲

Form layout for new memo is incorrect

Fix: Check the app settings to see if there is an option to reset the layout or revert to default settings. This can sometimes resolve layout iss... ⇲

Offline issue

No offline support

Fix: If offline support is critical, consider using a different note-taking app that offers offline functionality. Many apps allow you to sync no... ⇲

Login failures with SSL handled by reverse proxy

Fix: Ensure that your reverse proxy is correctly configured to handle SSL. Check the SSL certificate and make sure it is valid and properly insta... ⇲

Cannot login due to cutoff error message

Fix: Clear the app's cache and data. This can often resolve login issues caused by corrupted data. Go to your device settings, find the app, and... ⇲

Uploads issue

Pictures are only 1kb

Fix: Check the settings in the app to see if there is a maximum file size limit for images. If so, adjust the settings to allow larger images to... ⇲

Syncing issue

Sync has been broken for last 4 weeks

Fix: Check your internet connection to ensure it is stable. If you are on a weak connection, try switching to a stronger network or resetting you... ⇲

Crashes issue

Moe Memos crashes after updating to iOS 18

Fix: Check for any updates to the Moe Memos app that may address compatibility issues with iOS 18. If an update is available, install it. OR I... ⇲

Data issue

Data reading error due to incorrect format

Fix: Check the format of the data you are trying to import or read. Ensure it matches the expected format for the app. If necessary, convert the... ⇲

Customization issue

Markdown support is lacking

Fix: Look for any settings within the app that may enable or enhance Markdown support. Sometimes, there are hidden features that can be activated... ⇲

No quick input button for code blocks

Fix: Check the app's settings to see if there is an option to enable a quick input button for code blocks. If not, consider using keyboard shortc... ⇲

Network issue

Only supports HTTPS, cannot connect to self-hosted server

Fix: Ensure that your self-hosted server is configured to support HTTPS. You may need to install an SSL certificate and configure your server set... ⇲

External access error after internal penetration

Fix: Review your network settings and firewall configurations to ensure that external access is allowed. You may need to adjust your router setti... ⇲

UI issue

iOS widget optimization needed

Fix: Check the app settings to see if there are any options for widget customization or optimization. Sometimes, widgets can be adjusted for bett... ⇲

Spacing between memos is too wide

Fix: Check the app settings for any options related to spacing or layout. Adjusting these settings may help reduce the spacing between memos. O... ⇲

Compatibility issue

Version 0.15.1 is not functional

Fix: If you are experiencing issues with version 0.15.1, consider rolling back to a previous version of the app if possible. This can often resol... ⇲