fix problems on TADA [iphone]

​

—— Run into issues on TADA? Get help pending when official support gets back to you!

TADA – Ride Hailing
Info:
company: MVL Foundation
: http://tada.global
: tada.global
Chat with our AI-based TADA Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Driver arrival indication inaccurate

Fix: Refresh the app by closing it completely and reopening it. This can help update the driver’s location in real-time. You can also try togglin... ⇲

Driver drops off at incorrect location

Fix: Before the ride starts, confirm the drop-off location with the driver. If the driver seems unsure, use the app to guide them to the correct... ⇲
 
Crashes issue

TADA unstable and crashes

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for TADA, and tap 'Update' if available. Keeping the app up... ⇲
 
Payments issue

Payment errors with cash transactions

Fix: Double-check that you have sufficient cash on hand and that the driver is aware that you are paying in cash. If the issue persists, try swit... ⇲

Incorrect fare charges on bills

Fix: Review the fare breakdown in the app to ensure all charges are accounted for. If you notice discrepancies, take a screenshot for your record... ⇲
 
Support issue

No in-app support contact

Fix: Look for a 'Help' or 'Support' section within the app's menu. Many apps have FAQs or troubleshooting guides that can assist you without need... ⇲

Driver attitude issues

Fix: If you experience poor driver behavior, document the incident and report it through the app after your ride. This feedback can help improve... ⇲
 
Login issue

Login issues with Facebook account

Fix: Ensure that your Facebook app is updated and that you are logged into your Facebook account on your device. Try logging out of TADA and then... ⇲
 
Notifications issue

Persistent marketing notifications despite opting out

Fix: Go to the app's settings and look for notification preferences. Ensure that all marketing notifications are turned off. If they continue, ch... ⇲
 
Messages issue

OTP not sent to overseas numbers

Fix: Ensure that you are entering the correct international dialing code for your country. Double-check the number format to ensure it is correct... ⇲
 
Search issue

No nearby results in certain locations

Fix: Try refreshing the app or moving to a different location to see if that helps find nearby drivers. Sometimes, simply changing your location... ⇲
 
Account issue

Verification process flawed

Fix: Ensure that you are following all steps in the verification process carefully. If you are not receiving verification messages, check your ph... ⇲
 
Slow issue

Long wait times for rides

Fix: Check the app for peak hours and try to book rides during off-peak times when demand is lower. This can help reduce wait times. OR If wai... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
95.1%

Bad experience
3.3%

Neutral
1.6%

~ from our NLP analysis of 1,674 combined software ratings.

 Switch to these Alternatives:
CDG Zig – Taxis, Cars & Buses
RYDE - Ride Hailing & More
Anywheel
MyTransport.SG
Singabus - Bus Timing + MRT
PassApp Taxi and Delivery
Changi App
Scoot Mobile
HelloRide-Enjoy your ride
Singapore MRT LRT Offline

 Private Data TADA collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics