fix problems on BluCurrent [iphone]

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—— Run into issues on BluCurrent ? Get help pending when official support gets back to you!

BluCurrent Mobile
Info:
company: BluCurrent Credit Union
: https://blucurrent.org/benefits/mobile-services
: blucurrent.org
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Bugs issue

Mobile deposit does not work on most money orders

Fix: Verify that the money order is from a supported issuer. Some banks only allow deposits from specific types of checks. Check the app's guidel... ⇲
 
Logout issue

BluCurrent stays open after failing to log out

Fix: Manually close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen... ⇲
 
Account issue

Cannot access statements on the app

Fix: Check if the statements feature is available in the app's menu. If it is not visible, try logging out and logging back in to refresh the app... ⇲
 
Loading issue

Login process hangs with spinning circle

Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if that resolves the issue. Restart your... ⇲
 
Crashes issue

BluCurrent crashes on load after update

Fix: Try restarting your iPhone to clear any temporary glitches that may be causing the crash. After restarting, attempt to open the app again.... ⇲

BluCurrent fails to open after update

Fix: Restart your iPhone to clear any temporary issues that may be preventing the app from opening. After the restart, try launching the app agai... ⇲
 
Updates issue

Latest update was 2 years ago

Fix: While waiting for an update, ensure that you are using the app in a way that is compatible with its current version. Avoid using features th... ⇲
 
Compatibility issue

BluCurrent does not support Face ID

Fix: If Face ID is not supported, you can manually enter your password each time you log in. Check the app settings to see if there are any optio... ⇲
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 what users are saying
Good experience
97.3%

Neutral
2.0%

Bad experience
0.7%

~ from our NLP analysis of 1,660 combined software ratings.

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 Private Data BluCurrent collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Other Data