fix problems on Diag-USA [iphone]

—— Run into issues on Diag-USA? Get help pending when official support gets back to you!

Diag-USA

Info:

company: Autel Intelligent Technology Co., Ltd.

: http://www.autel.com

: www.autel.com

Chat with our AI-based Diag-USA Support

🛠️ Common Diag-USA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Device fails to connect via Bluetooth

Fix: 1. Ensure Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and toggling it on. 2. Restart both your iPhone and the devic... ⇲

Registration emails end up in junk

Fix: 1. Check your junk or spam folder for the registration email. 2. If found, mark it as 'Not Spam' to ensure future emails go to your inbox. 3... ⇲

Payments issue

High cost for additional features

Fix: 1. Review the features you need and consider if there are free alternatives or bundled packages that include the features at a lower cost. 2... ⇲

Paid features do not work

Fix: 1. Ensure that you are logged into the app with the same account used to purchase the features. 2. Restart the app and check if the paid fea... ⇲

UI issue

Diag-USA lacks impressive design

Fix: 1. Familiarize yourself with the app's layout and features to maximize usability despite the design. 2. Provide feedback through the app's f... ⇲

Icon error in app representation

Fix: 1. Try restarting the app to see if the icon error resolves itself. 2. If the issue persists, uninstall and reinstall the app to refresh its... ⇲

Pop-up boxes do not display correctly

Fix: 1. Restart the app to see if the pop-up boxes display correctly after a fresh start. 2. Check for any app updates that may address display i... ⇲

Updates issue

Updates cause functionality issues

Fix: 1. If an update causes issues, try uninstalling the app and reinstalling the previous version if possible. 2. Check online forums for any kn... ⇲

Locked device after update

Fix: 1. Perform a hard reset on the device by holding down the power and home buttons (or volume down button for newer models) until the Apple lo... ⇲

TPMS relearn activation fails after update

Fix: 1. Ensure that the vehicle is in the correct mode for TPMS relearn and that all sensors are functioning properly. 2. Restart the app and att... ⇲

Bugs issue

Difficulties retrieving DTCs

Fix: 1. Ensure that the device is properly connected to the vehicle's OBD-II port and that the vehicle is in the correct mode (ignition on, engin... ⇲

Device purchased is non-functional

Fix: 1. Check the device's battery and ensure it is charged. 2. Try connecting the device to a different iPhone to see if the issue is with the d... ⇲

Loading issue

Previous application cannot be loaded

Fix: 1. Check if the previous version of the app is still available in the App Store and reinstall it. 2. If you have a backup of your device fro... ⇲

Compatibility issue