fix problems on Basic English [iphone]

—— Run into issues on Basic English? Get help pending when official support gets back to you!

Basic English - ESL Course

Info:

company: Nguyen Thi Hoai Thu

: https://mobilephl.com/eslcourse

: mobilephl.com

Chat with our AI-based Basic English Support

🛠️ Common Basic English Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Quiz answer marking issue

Fix: Check if the app is updated to the latest version. Go to the App Store, tap on your profile icon at the top right, and scroll down to see if... ⇲

No MacBookPro version available

Fix: As a workaround, you can use an iOS emulator on your MacBook Pro. Download an emulator like iPadian or MobiOne, which allows you to run iOS... ⇲

Installation issue

Reinstallation issue

Fix: If you are having trouble reinstalling the app, first ensure that you are connected to a stable Wi-Fi network. Go to the App Store, search f... ⇲

Account issue

Premium access not connected

Fix: First, ensure that you are logged into the app with the same Apple ID that you used to purchase the premium access. Open the app, go to the... ⇲

Audio issue

Audio lesson repetition

Fix: Check the app settings to see if there is an option to adjust the audio playback settings. Look for a section related to audio lessons and s... ⇲

Customization issue

No option to adjust speaking speed

Fix: Check the app's settings for any audio or playback options. Sometimes, the ability to adjust speaking speed may be hidden under advanced set... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.4%

Bad experience

3.8%

Neutral

2.8%

~ from our NLP analysis of 4,775 combined software ratings.

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Private Data Basic English collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers

Cost of Subscriptions

Premium: $10.99 The ads will disable in the app
Year: $9.99 Year
Month: $6.99 Month