fix problems on Phoenix Classroom [iphone]

—— Run into issues on Phoenix Classroom? Get help pending when official support gets back to you!

Phoenix Classroom

Info:

company: GEMS Group Holdings Limited

: https://www.gemseducation.com/

Chat with our AI-based Phoenix Classroom Support

🛠️ Common Phoenix Classroom Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Slow folder opening

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find Phoenix Classroom in the list and tap on it. If there'... ⇲

Chatter function missing

Fix: 1. Check for updates: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are any updates availa... ⇲

Bugs issue

Old assignments still visible

Fix: 1. Archive old assignments: If the app allows, look for an option to archive or hide old assignments. This can usually be found in the setti... ⇲

Login issues

Fix: 1. Reset your password: If you're having trouble logging in, try resetting your password. Go to the login screen, tap on 'Forgot Password?',... ⇲

Crashes issue

Frequent app crashes

Fix: 1. Update the app: Go to the App Store, check for updates for Phoenix Classroom, and install any available updates. Developers often release... ⇲

Network issue

Difficulties accessing attachments

Fix: 1. Check file formats: Ensure that the attachments you are trying to access are in a compatible format. If they are not, you may need to con... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

71.9%

Bad experience

23.0%

Neutral

5.2%

~ from our NLP analysis of 135 combined software ratings.

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Private Data Phoenix Classroom collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics