fix problems on Metro Market [iphone]

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—— Run into issues on Metro Market? Get help pending when official support gets back to you!

Metro Market
Info:
company: The Kroger Co.
: https://www.metromarket.net/topic/contact-us
: www.kroger.com
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Payments issue

Error during checkout process

Fix: 1. Verify your payment information: Go to your account settings in the app and ensure that your payment details are correct and up to date.... ⇲

Inability to use gift cards for payment

Fix: 1. Check gift card balance: Ensure that your gift card has sufficient balance. You can usually check this on the retailer's website or app.... ⇲
 
Ads issue

Cannot view old ad versions

Fix: 1. Check the app settings: Look for an option in the app settings that allows you to view past ads or promotions. If available, enable it.... ⇲
 
Settings issue

Location change feature does not work

Fix: 1. Enable location services: Go to Settings > Privacy > Location Services and ensure that location services are enabled for Metro Market.... ⇲
 
Customization issue

Poor substitutes for items

Fix: 1. Provide feedback within the app: Use any feedback option available in the app to report poor substitutes, which may help improve future s... ⇲

Out of stock items not replaced

Fix: 1. Set up notifications: If the app has a feature to notify you when items are back in stock, enable it to stay updated. OR 2. Regularly... ⇲

No option to go green to reduce waste

Fix: 1. Look for eco-friendly options: Check if the app has a section for eco-friendly products or packaging options. OR 2. Provide feedback:... ⇲
 
Loading issue

Metro Market stuck in 'Authorizing' loop

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) and swipe the Metro Market app away to clos... ⇲

Metro Market fails to load properly after updates

Fix: 1. Clear app cache: Go to iPhone Settings > General > iPhone Storage, find Metro Market, and offload the app to clear cache. Reinstall it af... ⇲
 
Search issue

Inconsistent search results between apps

Fix: 1. Use specific keywords: When searching, use more specific terms or product names to yield better results. OR 2. Check filters: Ensure t... ⇲
 
Compatibility issue

Limited item availability for purchase on app

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as item availability may change with updates. OR 2. Visit the phys... ⇲
 
UI issue

Cannot add multiple items to cart easily

Fix: 1. Use the 'Add to Cart' feature: Make sure to use the 'Add to Cart' button for each item instead of trying to select multiple items at once... ⇲
 
Syncing issue

Metro Market does not sync with other store apps

Fix: 1. Check app permissions: Go to Settings > Privacy and ensure that Metro Market has the necessary permissions to sync with other apps. OR... ⇲
 
Support issue

Customer service response is lacking

Fix: 1. Use in-app support: Check if the app has a support or help section where you can find FAQs or submit inquiries directly. OR 2. Utilize... ⇲
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 what users are saying
Good experience
94.3%

Neutral
2.9%

Bad experience
2.7%

~ from our NLP analysis of 4,530 combined software ratings.

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 Private Data Metro Market collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness