fix problems on Light Rider Classic [iphone]

—— Run into issues on Light Rider Classic? Get help pending when official support gets back to you!

Light Rider Classic

Info:

company: Nicolaudie

: https://www.lightriderapp.com/

: www.lightriderapp.com

Chat with our AI-based Light Rider Classic Support

🛠️ Common Light Rider Classic Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Light Rider Classic requires internet connection for Art Net license validation

Fix: Ensure that your device is connected to a stable internet connection. If you are using Wi-Fi, try switching to mobile data or vice versa to... ⇲

Light Rider Classic does not recognize purchase without internet

Fix: Make sure your device is connected to the internet when you first launch the app after making a purchase. This is necessary for the app to v... ⇲

Crashes issue

Light Rider Classic crashes on newer devices

Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix compatibility issues with newer dev... ⇲

Light Rider Classic crashes frequently

Fix: Clear the app's cache by going to your device's settings, finding the app, and selecting 'Clear Cache' if that option is available. This can... ⇲

Updates issue

Light Rider Classic fails to connect to devices after updates

Fix: After an update, restart both the app and the devices you are trying to connect to. This can help reset the connection and allow the app to... ⇲

Account issue

Difficulties in creating and matching profiles

Fix: Take time to read through the app's user manual or help section, which may provide step-by-step instructions on creating and matching profil... ⇲

Network issue

Inconsistent connection to DMX controllers

Fix: Ensure that your DMX controllers are powered on and within range of your device. Sometimes, physical obstructions can interfere with the con... ⇲

Payments issue

No trial option for in-app purchases

Fix: Look for any promotional offers or limited-time trials that may be available through the app or on the developer's website. Sometimes, devel... ⇲

Support issue

Limited support response from developers

Fix: Check the app's community forums or social media pages for user-generated support. Often, other users may have experienced similar issues an... ⇲

Settings issue

Default settings override custom configurations

Fix: After making custom configurations, look for a 'Save' or 'Apply' button within the app to ensure your settings are stored. If the app does n... ⇲

Customization issue

No option to rearrange or color code presets

Fix: Explore the app's settings or preferences menu to see if there are any hidden options for customizing presets. Sometimes, these features are... ⇲