—— Run into issues on IoPay- Super Season ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Tap outside the popup: Sometimes tapping outside the popup area can close it. If that doesn’t work, try swiping down on the popup if it a... ⇲
Fix: 1. Log out and log back in: Open the app, go to settings, and log out of your account. Then log back in to refresh your wallet access. 2. C... ⇲
Fix: 1. Check for typos: Ensure you are entering the correct passcode. Sometimes, it’s easy to mistype. 2. Restart the app: Close the app comple... ⇲
Fix: 1. Refresh the wallet: Pull down on the wallet screen to refresh it. This can sometimes trigger the app to update the token display. 2. Che... ⇲
Fix: 1. Check Wi-Fi or cellular data: Ensure your device is connected to the internet. Try switching between Wi-Fi and cellular data to see if th... ⇲
Fix: 1. Check network compatibility: Ensure that the networks you are trying to transfer between are supported by ioPay. Some networks may not be... ⇲
Fix: 1. Check for app updates: Sometimes, UI updates are included in app updates. Go to the App Store and check if there’s an update available fo... ⇲
Fix: 1. Review transfer options: Check if there are different methods for transferring funds within the app. Some methods may have lower fees tha... ⇲
Fix: 1. Backup your wallet: Ensure you have backed up your wallet information securely. This may include writing down recovery phrases or saving... ⇲