fix problems on BingX [iphone]

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—— Run into issues on BingX? Get help pending when official support gets back to you!

BingX:BTC,ETH,Crypto Exchange
Info:
company: BingX Limited
: https://bingx.com/support
Chat with our AI-based BingX Support
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Support issue

Inconsistent customer service responses

Fix: Document your interactions with customer service, including dates, times, and the content of your inquiries. This can help you track respons... ⇲
 
Bugs issue

Issues with bonus points usage

Fix: Check the terms and conditions for using bonus points in the app. Ensure you are following the correct process for redeeming them. If you ar... ⇲

Problems with setting stop loss above opening price

Fix: Ensure you are entering the stop loss correctly by double-checking the price levels. If the app does not allow you to set a stop loss above... ⇲
 
UI issue

Copy trading display issues

Fix: Try refreshing the app or logging out and back in to see if the display issues resolve. Sometimes, a simple refresh can fix temporary glitch... ⇲
 
Updates issue

BingX options not working properly after updates

Fix: After an update, clear the app's cache to ensure it runs smoothly. Go to your iPhone settings, find the BingX app, and select 'Clear Cache'... ⇲
 
Payments issue

Funds getting stuck during transfers

Fix: If your funds are stuck, first check the transaction status in the app. If it shows as pending, wait a little longer as transfers can take t... ⇲

Inability to withdraw certain assets easily

Fix: Before attempting to withdraw, check if there are any specific requirements or restrictions for the asset you are trying to withdraw. This i... ⇲
 
Account issue

Blocked assets without explanation

Fix: Review the app's terms of service and any notifications you may have received regarding the blocked assets. Sometimes, assets can be blocked... ⇲

Limited KYC information

Fix: If you are facing issues with KYC, ensure that you have submitted all required documents correctly. Double-check the requirements listed in... ⇲
 
Security issue

Lack of transparency in risk control

Fix: Familiarize yourself with the risk management features available in the app. Look for educational resources or guides within the app that ex... ⇲
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 what users are saying
Good experience
92.3%

Bad experience
5.7%

Neutral
1.9%

~ from our NLP analysis of 2,233 combined software ratings.

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 Private Data BingX collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers