fix problems on EVoke EV Charging [iphone]

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—— Run into issues on EVoke EV Charging? Get help pending when official support gets back to you!

EVoke EV Charging
Info:
company: EVoke Systems, LLC
: https://www.evokesystems.com/contact/
: www.evokesystems.com
Chat with our AI-based EVoke EV Charging Support
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Bugs issue

Charging history is not accessible

Fix: 1. Check if you are logged into your account correctly. Log out and log back in to refresh your session. 2. Ensure that you have a stable i... ⇲

Inaccurate charger availability status

Fix: 1. Refresh the app by pulling down on the screen to reload the charger availability status. 2. Check for any app updates in the App Store t... ⇲

Bugs prevent adding certain vehicle models

Fix: 1. Ensure that you are using the latest version of the app. Check for updates in the App Store. 2. Restart the app and try adding your vehi... ⇲

Inconsistent charger functionality

Fix: 1. Test different charging stations to see if the issue is specific to certain locations. 2. Restart the charging session by disconnecting... ⇲

Errors when submitting problem reports

Fix: 1. Ensure that you have a stable internet connection when submitting reports. 2. Try submitting the report at a different time if the app i... ⇲

EVoke EV Charging does not show actual charging status

Fix: 1. Refresh the app by pulling down on the screen to reload the charging status. 2. Check your internet connection, as a weak connection may... ⇲

Overall app quality is poor

Fix: 1. Regularly check for app updates in the App Store, as updates often include bug fixes and improvements. 2. Clear the app cache by going t... ⇲
 
Payments issue

High pre-authorization fee for charging

Fix: 1. Review the app's pricing structure in the settings or help section to understand the fees. 2. Consider using different charging stations... ⇲

Multiple charges applied without usage

Fix: 1. Review your transaction history in the app to identify any discrepancies. 2. If you notice multiple charges, document them and reach out... ⇲
 
Freezing issue

EVoke EV Charging freezes or locks up devices

Fix: 1. Force close the app by double-tapping the home button (or swiping up) and swiping it off the screen. 2. Restart your iPhone to clear any... ⇲
 
Support issue

Customer service response times vary

Fix: 1. Check the app for any self-help resources or FAQs that may address your issue without needing to contact support. 2. Use the app's chat... ⇲

Frequent need to contact support for assistance

Fix: 1. Familiarize yourself with the app's features and settings to reduce the need for support. 2. Utilize the app's help section or FAQs to f... ⇲
 
UI issue

UI does not align with modern design standards

Fix: 1. Familiarize yourself with the app's layout and features by exploring the settings and help sections. 2. Provide feedback through the app... ⇲

Difficulties in navigating the app

Fix: 1. Spend some time exploring the app's features and settings to become more familiar with its layout. 2. Look for a tutorial or help sectio... ⇲
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 what users are saying
Good experience
85.6%

Bad experience
8.8%

Neutral
5.6%

~ from our NLP analysis of 125 combined software ratings.

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 Private Data EVoke EV Charging collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics