fix problems on LightX [iphone]

—— Run into issues on LightX? Get help pending when official support gets back to you!

LightX: Photo Editor & Retouch

Info:

company: Andor Communications Private Limited

: https://www.lightxeditor.com/

: www.andor.mobi

Chat with our AI-based LightX Support

🛠️ Common LightX Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

LightX crashes frequently

Fix: 1. Update the App: Go to the App Store, search for LightX, and check if there’s an update available. If so, update the app as developers oft... ⇲

Poor AI performance

Fix: 1. Check for Updates: Ensure you are using the latest version of the app, as updates may improve AI performance. 2. Use High-Quality Images:... ⇲

Customization issue

Limited AI generator options

Fix: 1. Explore Alternative Apps: If the AI generator options are too limited, consider exploring other photo editing apps that offer more extens... ⇲

Limited editing choices due to pro features

Fix: 1. Explore Free Alternatives: Consider using other free photo editing apps that offer a wider range of editing tools without requiring a sub... ⇲

Bugs issue

Inaccurate translations

Fix: 1. Use a Translation App: For more accurate translations, consider using dedicated translation apps like Google Translate alongside LightX t... ⇲

Eraser tool not precise enough

Fix: 1. Zoom In: Use the zoom feature to get a closer view of the area you are erasing, allowing for more precise control. OR 2. Adjust Eraser... ⇲

Inconsistent image quality

Fix: 1. Use High-Resolution Images: Start with high-resolution images to ensure better output quality after editing. OR 2. Experiment with Exp... ⇲

Unresponsive object replacement feature

Fix: 1. Restart the App: Close and reopen LightX to see if the feature becomes responsive again. OR 2. Check for Updates: Ensure you are using... ⇲

Payments issue

Difficult to cancel subscription

Fix: 1. Cancel via App Store: Open the App Store, tap on your profile picture, go to 'Subscriptions', find LightX, and select 'Cancel Subscriptio... ⇲

Reduced credits for features

Fix: 1. Check for Promotions: Sometimes, the app may have promotions or offers that can increase your credits. Keep an eye on notifications or th... ⇲

Glitches issue

Glitches in editing tools

Fix: 1. Restart the App: Close the app completely and reopen it to see if the glitches persist. This can often resolve temporary issues. OR 2.... ⇲

Dark halo around cut areas

Fix: 1. Adjust Cut Settings: When using the cut tool, try adjusting the feathering or edge smoothing settings to minimize the halo effect. OR... ⇲

Updates issue

Subscription model changes without notice

Fix: 1. Review Subscription Terms: Regularly check the subscription terms in the app or on the App Store to stay informed about any changes. OR... ⇲

Support issue

Lack of customer support response

Fix: 1. Check FAQs: Visit the app’s FAQ section or help center for common issues and solutions that may address your concerns without needing dir... ⇲

UI issue

LightX interface issues

Fix: 1. Familiarize with the Interface: Spend some time exploring the app to understand its layout and features better, which may help mitigate i... ⇲

Ads issue

Frequent pop-ups for purchases

Fix: 1. Check Settings: Look for an option in the app settings to disable or limit pop-up notifications for purchases. OR 2. Use the App Offli... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.4%

Bad experience

4.1%

Neutral

3.5%

~ from our NLP analysis of 31,188 combined software ratings.

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Private Data LightX collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
- Diagnostics

Cost of Subscriptions

LightX Pro Annual Membership: $39.99 Unlimited Access
LightX Pro Monthly Membership: $5.99 Unlimited Access
LightX Pro Weekly Membership: $2.99 Unlimited Access
AI Credits: $4.99 AI Credits In-App Purchase
LightX Pro Lifetime Membership: $69.99 Unlimited Access
Premium Access Token: $4.99 Token In app purchase